Posted:
3/27/2025, 7:56:22 AM
Location(s):
Nashville, Tennessee, United States ⋅ Tennessee, United States
Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior
Field(s):
Sales & Account Management
Open the door to your dream job and join #TeamMainStreet. With more than 40,000 homes in 30 markets, Main Street Renewal is one of the largest providers of single-family rental homes across the country. We understand that our employees are the invaluable drivers of our success. That's why we hire the most talented, passionate individuals who enjoy contributing to a growing, winning team. Here, you'll be a part of a fast-growing company dedicated to providing a best in class leasing and customer service experience to our residents.
The Leasing Agent is a dynamic sales professional responsible for converting prospects into residents through active engagement and superior customer service. This role focuses on managing the full sales cycle from initial contact through lease execution, while ensuring compliance with all local, state, and federal laws, as well as company policies and procedures. The position requires an active real estate license and reports to the Leasing Manager or Senior Leasing Manager.
Signing Bonus: $2,000
Full-time position working Tuesday through Saturday with rotating Monday assignments as needed during peak leasing season. Evening hours may be required as business needs demand.
Actively engage with prospects and applicants through multiple communication channels including phone, SMS, email, and chat box
Demonstrate strong sales techniques and objection handling to maximize conversion rates
Guide prospects through the self-touring process using Rently smart lock technology
Help prospects identify suitable homes based on their requirements and preferences
Maintain detailed prospect interactions in the company's CRM system
Meet or exceed established conversion metrics and Service Level Agreements (SLAs)
Actively manage the application pipeline to maximize conversion rates while maintaining quality control standards
Review and validate applicant information through modern verification systems to ensure accuracy and completeness
Familiarity of Plaid and other digital verification tools for ID and income verification, with ability to process traditional documentation when required
Review screening results against company policies and guidelines, escalating exception requests with proper documentation when needed
Proactively work the application pipeline to minimize processing time and maintain high conversion rates while ensuring compliance
Drive application completion through proactive communication and follow-up with applicants at each stage of the process
Execute resident leases using standardized company documents and addendums
Ensure accuracy and completeness of all lease documentation
Guide new residents through the move-in process
Submit property listings corrections and timely updates to central property marketing team for temporary removal or reactivation of properties as needed
Maintain comprehensive knowledge of available inventory and market conditions to effectively guide prospects and provide valuable insights to leadership
Active Real Estate License
1-2 years of sales/marketing experience in the Property Management industry highly preferred
Current and valid driver's license
Excellent communication and interpersonal skills
Strong sales ability and customer service orientation
Advanced computer proficiency with emphasis on CRM and property management software
Experience with Yardi and Salesforce preferred but not required
Proficiency with Microsoft Office (Outlook, Excel, Word)
Ability to multi-task in a fast-paced environment
Strong attention to detail and organizational skills
Adaptable to new technology and software platforms
This role operates primarily in a professional office environment.
Regular computer and phone work in an office setting
Occasional field visits to company assets as required by management
Ability to move around the office and properties when needed
Primary use of computers and modern telecommunications equipment
Our full-time employee benefits include:
A competitive compensation package, annual bonus, 401k match
Flexible PTO including 7 paid holidays, 1 floating holiday, and 1 volunteer day
Employer-paid benefits (medical, dental, vision, health savings account)
Professional career development and reimbursement
Up to 16 weeks paid maternity leave; up to 4 weeks of paid parental leave
Backup childcare offered through Bright Horizons
Main Street Renewal is proud to be an Equal Opportunity Employer and committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity, age, physical or mental disability, genetic information or veteran status, and encourage all applicants to apply.
Website: https://amherst.com/
Headquarter Location: Austin, Texas, United States
Employee Count: 501-1000
Year Founded: 1993
Last Funding Type: Venture - Series Unknown
Industries: Analytics ⋅ Banking ⋅ Financial Services