The supply Department’s mission is to source great products that our customers want, working with thousands of refurbishers selling on Backmarket.com.
At Back Market, our U.S. Account Managers are pivotal to our marketplace’s success. You will be a key member of our fast-growing and high-performing Seller Success team, and will act as the go-to resource for our valued sellers. You will be able to contribute to the overall business by enabling and supporting the growth and retention of key sellers.
In this role, your main priorities center on harmonizing the two most critical areas of seller performance on Back Market: Sales and Quality. On the Sales side, you will work with your sellers to grow their sales by skillfully identifying opportunities to grow and diversify listings, procure supply, improve pricing strategy, capitalize on product/category trends, etc. On the Quality side, you will educate and inform your sellers on the relevance and relationship of specific quality metrics to sales performance, develop and execute strategic action plans to tackle areas for improvement, expertly demonstrate the ROI to your sellers with pointed progress updates and recommendations, etc. These functions work hand-in-hand and interdependently, and the successful Seller Success Manager will locate that synergy for each seller account, will effectively articulate the comprehensive value of both, and will collaborate and consult toward long-term and lasting success on both fronts.
This position has an estimated annual base salary range of $79,000 to $110,000, plus opportunities for equity. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to demonstrated skill set, years and depth of relevant experience, and some role-dependent factors. We welcome direct conversations with each candidate about compensation in all of our initial calls.