At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

                        

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

                                    

Job Title

Lead Systems Analyst - Pharmacy Ambulatory and Community Support

                        

Location

Cleveland

                    

Facility

Remote Location

                     

Department

Pharmacy IT-Pharmacy

                      

Job Code

T33028

                     

Shift

Days + Call

                       

Schedule

8:00am-4:30pm

                       

Job Summary

                         

Job Details

**Applicant must reside in the State of Ohio

Join the Cleveland Clinic team where you will work alongside passionate caregivers and provide patient-first healthcare. Here, you will receive endless support and appreciation while building a rewarding career with one of the most respected healthcare organizations in the world.   

The Lead Systems Analyst – Pharmacy Ambulatory and Community Support provides informatics and systems support for pharmacy operations at a large academic medical center, spanning ambulatory, retail/community, and specialty services within the EHR. This role partners closely with pharmacy operations teams, providers, nurses, IT/Epic support, and analytics partners to optimize workflows and enhance patient care through technology. Responsibilities include building, maintaining, and improving Epic functionality, supporting medication dispensing processes, troubleshooting system issues, and leading upgrades, testing, and implementations. In a fast-paced, collaborative environment, this role also delivers end-user support and training while driving continuous system improvements to ensure accuracy, efficiency, and operational excellence.

This is a remote role. A caregiver in this position will work 8:00am to 5:00pm, Monday through Friday.
 

A caregiver who excels in this role will: 

• Lead IT projects, including planning, obtaining customer input and projecting resource requirements.
• Review system requirements with customers and translates requirements into specific functions or deliverables.
• Analyze flow chart processes and recommend ways to reduce steps and increase efficiency through use of technology.
• Plan, schedule and manage multiple projects requiring computer resources including project scheduling.

Minimum qualifications for the ideal future caregiver include: 

• Bachelor's Degree in Information Technology/Computer Science, Health Sciences, Healthcare Admin or related field
• 6 years of system implementation experience, including directing, planning and scheduling a major information system project
• OR High School Diploma / GED or equivalent and 9 years of experience
• OR Associate’s Degree and 7 years of experience
• For Information Technology Division caregivers, ITIL Foundations certification is required within 6 months of position start date
• Understanding of networking/distributed computing environment concepts
• Understands principles of client/server configuration
• Excellent knowledge of messaging technology and project management skills
• Must have strong communication skills (both written and verbal) and the ability to work independently

Preferred qualifications for the ideal future caregiver include: 

• Prior outpatient/community pharmacy work flow experience
• Pharmacy informatics and clinical systems background
• EPIC/EHR experience
• EPIC certification strongly preferred

Physical Requirements:

• Ability to perform work in a stationary position for extended periods.
• Ability to travel throughout the hospital system.
• Ability to operate a computer and other office equipment. 
• Ability to communicate and exchange accurate information.
• In some locations, ability to move up to 20 lbs.
   

Personal Protective Equipment:

• Follows standard precautions using personal protective equipment as required.

                       

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility. 

If applying for a Florida position, please see the following website for more information on the background screening requirements required by the Agency of Health Care Administration: https://info.flclearinghouse.com/

Please review the Equal Employment Opportunity poster. 

                  

Cleveland Clinic is pleased to be an equal employment opportunity employer.