• Basic English language communications required. 

• Excellent customer service skills. 

• Basic computer skills; HotSoS, ALICE, OPERA, MS Outlook preferred. 

• Valid Florida Driver License required.

• Requires full availability including days, nights, weekends, and holidays. 

Responsibilities: 

• Provide leadership and assistance to Guest Services team members. 

• Operates the dispatch desk, keeping all records neat and organized. ​

• Must be able to lift 75 pounds and push a cart weighing up to 150 pounds.

• Expedites and monitors lobby activities to ensure efficient arrival, rooming, and departure of Hotel guests.

• Coordinates and oversees timely and professional luggage assistance and storage.

• Other duties as assigned.