How You’ll Shine: 

• Direct management of Marketing Team: interview, hire, and train employees; plan, assign and direct work; performance review; motivate, reward and provide disciplinary action when necessary (termination and conflict resolution). 

• Maintain total site marketing conversion according to site marketing standards. 

• Resolve issues pertaining to tour statuses, bookings, coding and etc. 

• Order and maintain departmental supplies (collateral material, uniforms, etc.) 

• Maintain copies of invitations and daily tour manifests for reference purposes.. 

• Compile data on each team member’s performance. 

• Prepare additional reports deemed necessary by management. 

• Coordinate with In-House and Frontline sales management with regard to tour seats available and potential tour flow. 

• Ensure any pertinent information related to Marketing/Concierge is properly and timely disseminated. 

• Coordinate with sales regarding new/changes in marketing programs (booking/gifting policies). 

• Submit employee payroll in timely manner. 

• Perform other related functions not listed. 

What You’ll Bring: 

• Timeshare experience in sales and marketing required. 

• 2 years management or supervisory preferred or 2 year’s timeshare equivalent experience. 

• Must be able to work flexible schedule which includes a rotating combination of days, nights, weekends, and holidays. 

• Ability to deal with both customers and salespeople. 

• Ability to focus on details. 

• Ability to handle simultaneous situations. 

• Ability to handle departmental problems and situations. 

• Knowledgeable with commission payroll and understanding. 

• Must be proficient at Microsoft Office. 

• Must be able to work independently. 

• Club Elite Winners preferred.

• Must be able to interact/partner with many other departments within the company.