JOANN Distribution & OMNI Fulfillment Centers utilize optimal processes and the latest technology to create a state-of-the-art inventory distribution system. Here, we control the flow of product to our entire network of stores. Our Team Members focus on quality and efficiency to ensure that JOANN products –from fabrics to frames –are delivered safely to our stores and on schedule for our customers. Whether you operate material handling equipment to unload or replenish inventory, fulfill orders or prepare the orders for shipments, you will be an integral component of our business. Here, teamwork, innovative thinking and attention to detail are the keys to our success.

SUMMARY

The Operations Administrator is a cross-functional position that will work closely with the General Manager, OFC Management Team and the HR Business Partner within the Omni Fulfillment Center (OFC). Through collaboration, this position will drive the Company's strategic initiatives, mission and vision when looking at OFC success. This position will perform multiple duties within the building and interact with various departments at the Store Support Center (SSC). The Operations Administrator supports the overall performance objectives of the OFC by promoting and maintaining positive team member relations. Under the guidance of the HRBP, performs talent acquisition/recruiter functions to ensure the OFC is staffed appropriately throughout the year.

JOB DUTIES

• Responsible for executing the company's people strategy by following the talent acquisition roadmap to fill open OFC positions with key talent, either internal or external. Collaborates with the HR Business Partner on developing a recruiting strategy for open positions and seasonal hiring. Will leverage internal (job board) and outside resources (Agency) to identify and screen candidates for critical openings via email or phone screens. Critically decides which candidates to present to the hiring manager, based on knowing the business, the positions, and team dynamics. Maintains all open requisitions in Ally. Ensures the recruitment and hiring process compliance of the company's policies and procedures and with local, state, and federal employment laws and regulations. Develops, formulates and organizes data to create hiring goals in partnership with the HR Business Partner for yearly and seasonal staffing by analyzing the hiring trends in the OFC from previous years.

• Builds, analyzes and maintains operational scorecards and tracking financial reporting. Database includes permanent and temporary labor tracking and other reports such as attendance, anniversary, PTO reports. Implements and tracks Annual Quarterly Planning Calendars for the OFC, which includes all marketing and merchandising initiatives. Plans and oversees luncheons and events throughout the fiscal year. Upon occasion, will schedule travel for the GM and other OFC leaders. Accurately processes, tracks, expenses and reviews all departmental expense reports and invoices prior to authorization as part of maintaining departmental budgets with month to date totals.

• Acts as the super user of the OFC Timekeeping system for OFC Operations and will maintain and train users on employee and payroll interface. Will also independently audit, track and analyze attendance trends using the Kronos Timekeeping system and manage time off requests.

• Corrugated Purchases:
  • Ensure steady supply of boxes for shipping product to store. Work with vendor to ensure quality of product is maintained and monitor service level.

• Researches, resolves and responds to a variety of HR related questions. In partnership with the HR Business Partner, will coordinate Team Member benefits enrollment, maintain OSHA reporting, maintain attendance/performance tracking, address payroll questions and manage new hire setup in SAP and Ally.

• Collaborates with HR Business Partner, Facility Manager and General Manager on developing/enforcing the safety programs in the OFC.

• Create PO's, purchase, process invoices and track budgets for all DSC supplies, building maintenance, and custom cut department. Manage the tracking for capital projects, updates, budgets etc. interact with the SSC finance groups as necessary.

• Track and maintain history of expense purchases, purchasing/invoicing, etc. Maintain supply of carton/board end labels, ribbons, tape, stretch film, gloves, banding. Oversee distribution of supplies and track usage by department.

• Meet with non-merchandise vendors/suppliers as well as purchasing and operational personnel to coordinate a spending/purchasing strategy for all supply an equipment spending at the OFC. Improve supplier relationship and inter-OFC purchasing.

• Responsible or ordering, tracking, delivery, invoice processing and corrugated budget.

PHYSICAL REQUIREMENTS

• Stand or walk on concrete for 8-12 hours per day
• Climb flights of metal stairs and/or metal ladders
• Operate a computer or other office machinery such as a printer
• Sit, stoop, bend, kneel, crouch, reach, push, pull and twist
• Lift and move 65 lbs. unassisted and 75 lbs. assisted 

EDUCATION & EXPERIENCE

Education Minimum: Associate Degree in Business or related field or High School Diploma with 5 years of comparable experience

Education Preferred: Associate Degree in Business or related field

Experience Minimum: 3-5 years of experience in comparable human resources, clerical, or warehouse (office) roles

Experience Preferred: 5+ years of warehouse administration experience. 5 years of experience is required if substituting experience for an Associate Degree.

CORE COMPETENCIES

• Ability to handle multiple tasks and prioritizes
• Ability to work with little supervision
• Analytical and problem-solving skills to provide excellent customer service
• Ability to work well with others
• Seeks new challenges and responsibility
• Builds trust among colleagues and client personnel
• Effectively handles varying degrees of workload
• Sensitive to diversity and the needs of others
• Fluent in Microsoft Access & Excel

This position will be located at:

1020 Enterprise Pkwy W Jefferson, OH 43162

Eligibility for benefits and incentives is dependent upon employment status. JOANN offers the following benefits and incentives to eligible Team Members:

• Medical, Dental and Vision benefit plans 
• Company-paid basic, Optional, and Dependent life insurance 
• Long-term disability and Company-paid Short-term disability 
• Paid Time Off and Sick Time  
• Tuition Reimbursement 
• Team Member Discount

For more details on benefits and eligibility requirements, Click Here or visit https://joann.myben.site/