SMB Vertical Expert & Industry Insight

Posted:
12/1/2025, 11:15:32 AM

Location(s):
Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia ⋅ Wilayah Persekutuan Kuala Lumpur, Malaysia

Experience Level(s):
Mid Level ⋅ Senior

Field(s):
Business & Strategy ⋅ Sales & Account Management

Job Summary

We are seeking a highly knowledgeable and strategic Vertical Expert to lead our efforts in understanding and serving Small and Medium Businesses (SMBs) across key industries in APAC. This role will be instrumental in shaping go-to-market strategies, driving customer engagement, and influencing product/service development with deep industry insights resulting to revenue generation in APAC.
 

Key Responsibilities

  • Industry Expertise: Provide deep insights into SMB & potential growth dynamics across targeted verticals (e.g., Retail, Manufacturing, Healthcare, Education, etc.).
  • Market Intelligence: Analyze trends, challenges, and opportunities within SMB segments to inform strategic decisions.
  • Customer Engagement: Act as a trusted advisor to internal teams and clients, offering tailored recommendations based on industry knowledge.
  • Solution Development: Collaborate with product, sales, and delivery teams to design solutions that meet SMB needs.
  • Thought Leadership: Represent the company in industry forums, webinars, and publications to share insights and build brand credibility.
  • Competitive Analysis: Monitor competitor activities and market shifts to maintain a competitive edge.
  • Cross-functional Collaboration: Work closely with marketing, sales, and delivery teams to align strategies and messaging.

Qualifications

  • Education: Bachelor’s degree in business, Economics, Marketing, or related field. MBA or equivalent is a plus.
  • Minimum 7 - 12 years of experience in SMB-focused roles, preferably in consulting, strategy, or industry-specific positions.
  • Proven track record of working within or advising SMBs in one or more verticals.
  • Entrepreneurial mindset with a passion for SMB growth.
  • Collaborative and adaptable in a fast-paced environment.
  • Strong stakeholder management and influencing skills

Skills

  • Strong analytical and strategic thinking skills.
  • Excellent communication and presentation abilities.
  • Ability to translate industry insights into actionable business strategies.
  • Familiarity with digital transformation trends and technologies relevant to SMBs.

Preferred Industries of Expertise

  • Social Media & E-commerce
  • Software & Platform(S&P)
  • Healthcare & Wellness
  • Education & Training
  • Professional Services

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com 

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

Accenture

Website: https://accenture.com/

Headquarter Location: Dublin, Dublin, Ireland

Employee Count: 10001+

Year Founded: 1989

IPO Status: Public

Last Funding Type: Grant

Industries: Business Information Systems ⋅ Construction ⋅ Consulting ⋅ Information Services ⋅ Information Technology ⋅ Infrastructure ⋅ Management Consulting ⋅ Outsourcing