Role purpose and core accountabilities

As part of a geographically diverse network management team, this role is accountable for the strategic oversight, risk management, and continuous improvement of sub-custodian and market infrastructure relationships, ensuring service quality, regulatory alignment, and operational resilience.

Key accountabilities include:

• Network risk ownership and governance: Within existing oversight processes, Identify, assess, monitor, and escalate market, agent bank, and infrastructure risks, and drive mitigating actions in partnership with internal stakeholders and external providers.

• Market expertise and advocacy: Develop and maintain deep, firsthand knowledge of assigned markets’ settlement practices, safekeeping models, regulatory frameworks, and infrastructure evolution.

• Relationship and performance management: Establish and maintain relationships with sub-custodians, correspondent banks, and market entities, holding them accountable for service delivery, transparency, and continuous improvement.

• Change, efficiency, and client support: Partner with operational, product, and client teams to implement market or regulatory change, improve operating models, and support specific client or market‑driven requests.

• Project and initiative participation: Contribute to cross‑functional initiatives including State Street change, agent bank RFPs, operating requirement changes, due diligence reviews, and market information deliverables.

What we value

This role requires an outcome‑driven professional who can build relationships, learn market complexity, adopt AI best practices and continuously seek opportunities for improvement in the way we work.

The successful candidate will:

• Proactively monitor and communicate market and regulatory developments.

• Operate with strong ownership and judgement in risk situations leveraging State Streets ethical decision-making framework.  

• Demonstrate highly effective written, verbal, negotiation, and presentation skills, with regular interaction at senior management and industry level

Education & Preferred qualifications

• Officer with 2+ years’ experience in Network Management, Product, Market Infrastructure or Operations.

• Consultative, credible communicator capable of influencing internal stakeholders and agent banks.

• Proven change agent with track record of delivery

About State Street

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

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