Job Description:

Role Summary/Purpose:

This position leads Supervisory Relations efforts across Synchrony. Responsibilities include exam management, regulatory findings guidance, and regulatory communications. This leader will maintain comprehensive supervisory activity reporting to senior management and the Board of Directors. The role involves significant interaction and coordination with personnel from all regulatory agencies. The position requires people management, thought leadership and persuasive communication.

Essential Responsibilities:

• Serve as the primary regulatory liaison and point of contact for Synchrony.

• Lead a team of Supervisory Affairs professionals at Synchrony Financial and grow and develop talent on the team.

• Coordinate exams, issue resolution, and regulatory requests for information across functional areas.  Includes pre-exam information requests, personnel coaching, and exam logistics.  Ensure timely & appropriate responses to questions, requests, exam reports, and management responses to findings.

• Guide efforts to respond to and validate resolution of regulatory findings.

• Oversee ongoing monitoring and reporting of regulatory issues and interactions for executive management and the Board.

• Ensure consistency of regulatory materials and messaging.

• Drive awareness of and preparation for regulatory activity across the business.

• Perform other duties and/or special projects as assigned

Qualifications/Requirements:

• Bachelor’s degree in Finance, Economics or related field and 12+ years of experience in working in a bank-supervised environment, either as an employee of a regulated banking organization, a consultant to a regulated banking organization, or a bank supervisor/examiner.

• 2+ years of experience demonstrating highly developed people skills in both team leadership and managing sensitive relationships.

• Persuasive communications skills demonstrated across boundaries and multiple layers of the organization.

• 5+ years of project management experience

• This role is required to be in Stamford, CT one week every other month, on average, or as needed.

Desired Characteristics:

• 10+ years of experience as an examiner with either a Federal Reserve Bank, the Office of the Comptroller of the Currency or the FDIC.

• MBA or equivalent; Finance/accounting, risk and/or Treasury background.

• A combination of public-sector and private-sector experience.

• Ability to manage multiple, competing demands and competing audiences and work independently to meet deadlines.

• Energetic and motivated to address high-visibility issues on behalf of Synchrony.

Grade/Level: 15

The salary range for this position is 200,000.00 - 330,000.00 USD Annual.  This position is also eligible for an Annual Incentive Plan target of 25% of salary and an Annual Equity target of 25% of salary.  

Actual compensation offered within the posted salary range will be based upon work experience, skill level or knowledge.

Salaries are adjusted according to market in CA, NY Metro and Seattle.

Eligibility Requirements:

• You must be 18 years or older

• You must have a high school diploma or equivalent

• You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process

• You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.

• New hires (Level 4-7) must have 9 months of continuous service with the company before they are eligible to post on other roles.  Once this new hire time in position requirement is met, the associate will have a minimum 6 months’ time in position before they can post for future non-exempt roles.  Employees, level 8 or greater, must have at least 18 months’ time in position before they can post.  All internal employees must consistently meet performance expectations and have approval from your manager to post (or the approval of your manager and HR if you don’t meet the time in position or performance expectations).

Legal authorization to work in the U.S. is required.  We will not sponsor individuals for employment visas, now or in the future, for this job opening. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. 

Our Commitment:

When you join us, you’ll be part of a diverse, inclusive culture where your skills, experience, and voice are not only heard—but valued. We celebrate the differences in all of us and believe that our individual, unique perspectives is what makes Synchrony truly a great place to work. Together, we’re building a future where we can all belong, connect and turn ideals into action. Through the power of our 8 Diversity Networks+, with more than 60% of our workforce engaged, you’ll find community to connect with an opportunity to go beyond your passions.

This starts when you choose to apply for a role at Synchrony. We ensure all qualified applicants will receive consideration for employment without regard to age, race, color, religion, gender, sexual orientation, gender identity, national origin, disability, or veteran status.

Reasonable Accommodation Notice:

• Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment.

• If you need special accommodations, please call our Career Support Line so that we can discuss your specific situation. We can be reached at 1-866-301-5627.   Representatives are available from 8am – 5pm Monday to Friday, Central Standard Time

Job Family Group:

Risk Management