NETWORK ACCOUNT MANAGER - Specialty Care - PLOVDIV REGION

Role summary:   

• Responsible for demand generation based on an understanding of customer needs, and the ability to service and connect account level customers to meet agreed business objectives.  

• Responsible for calling on practicing physicians, hospitals, organized care, and other health-related organizations/personnel within an assigned territory.  Provides the most current information pertaining to Pfizer products and their approved indications in a manner which will ensure the appropriate use of these products and achieve the business potential of the territory.  

• Identify market trends and translate them into business opportunities. 

• Focused on uncovering unmet needs, enabling networks, and partnering on promotional meetings, coordinating logistics and sales information within the assigned territory 

 

Role Responsibilities 

 

Organizational leadership  

• Drive omnichannel adoption among the assigned customer group 

• Develop skills to make value-based, outcome-driven decisions 

• Support a team climate for productivity and respect 

• Work in the field with all members of the team to counsel on improvement of selling skills, product knowledge, and capabilities needed for successful representative development 

• Model Pfizer Core Competences 

 

Market/customer insights 

• Identify Customers, incl. decision making / influencing network 

• Connect and communicate multiple insights from various stakeholders to develop an account plan of action 

• Disseminate information via multi- and omnichannel communication in the customer target group via the customer preferred channel 

• Ensure customer support by engaging with customers through both in-person and virtual interactions 

• Identify country market business potential and manage resources to exploit opportunities: 

• Targeting strategy reflects customer focus 

• Territory analysis of potential and comparative sales and territory development plans in place 

• Feedback from customers and staff 

• Problem-solve complex account/ institution challenges related to billing and product procurement with stakeholders 

• If applicable, analyze current contracts, identify opportunities, and execute contracts with customers in collaboration with Health Access Manager 

• Respond to customer requests by connecting with cross functional team to provide responses and input. 

• Arrange meetings to support communication and education related to our disease areas 

• Bring customers together to progress areas of mutual interest related to our therapy areas (e.g. to establish and optimize cross-sectoral and cross-specialty referral structures   

  
Work Location Assignment: Field Remote

Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.

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