Job Purpose

           End-to-end responsibility of claims IT systems delivery to support business initiatives  

Job Responsibilities

• Manage a wide range of projects related to Claims from new systems implementation to legal / regulatory and other BAU projects.
• Ensures that execution is aligned with enterprise standards by working closely with architects, technology risk, control and information security teams.
• Collaborate with business to understand their requirements and translate them into technical solutions to share with IT vendors.
• Manages relationships with vendors on a day to day basis
• Report projects status to the Head of Claims Systems and manage communication with the different projects stakeholders (Claims, Transformation, IT PMO, etc.).

Key Relationships

Internal Interactions
(Within the Organization)

• Japan IT
• Japan Claims
• Japan Claims Operations

External Interactions
(Outside the Organization)

• SI Implementation Partners

Required Skills and Experiences

Educational Qualification

Bachelor’s degree in Computer Science or Information Systems

Specific Qualifications

Japanese fluent. English conversational.

Total Experience

Experience:

• 10+ years IT delivery experience
• Tier 1 insurance carrier delivery experience, preferred
• P&C insurance knowledge in Claims domain is a plus

Technical Skills:

• Understanding of technical architecture and application systems design and integration in a large heterogeneous enterprise environment.
• Have experience working with legacy systems such as Mainframe (AS/400), Visual Basic.
• Have experience working in relational DB such as Oracle, Sybase, etc.
• Experience with some of the following technologies preferred: Java, FileNet, Angular, Workflow system, low code no code platform.

Collaboration:

• Comfortable building relationships, internally and externally
•  Ability to operate and have credibility with senior business leaders

Passionate and Mindset:

• Self-motivated and self-sufficient with growth-mindset
•  Comfortable in voicing his/her opinion and representing the viewpoints of others in a productive manner
• Ability to deal well with ambiguity, conflict and difficult situations, and ability to deal with change in a pro-active and positive manner

 

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of belonging

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through our flexible work arrangements, diversity and inclusion learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The diversity of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities.  If you believe you need a reasonable accommodation, please send an email to [email protected].  

Functional Area:

IT - Information Technology

Estimated Travel Percentage (%): Up to 25%

Relocation Provided: Yes

AIG General Insurance Company, Ltd.