If you are a current Linnaeus Associate, you will need to apply internally. In order to do this, please contact our Talent Acquisition team (details can be found via The Link) and someone will be in touch to discuss and progress your application.

Job Title: Client Care Assistant (Receptionist)

Salary: £ 24,045.00 (full-time equivalent)

Location: Warren House Vets, all sites

Job Type: Permanent, full-time

Hours: 40 hours per week, job share will be considered.
Shifts will vary between the hours of 8am - 6.45pm on weekdays.
Saturdays only either 8.45am to 12.45pm or 8.45am to 4.45pm.

We are looking for a friendly and personable Client Care Assistant to join our team at the Warren House Group in Kent.

If you are a friendly, caring and compassionate person who has excellent communication and administration skills we would like to hear from you.

Previous experience of working in a veterinary practice is desirable but not essential as full training will be given. However, you need to be confident working in a busy, client facing role.

The role will include meeting and greeting clients, answering phone calls, booking appointments using a diary management system, general administrative work, and stock control and cleaning of public and clinical areas. At times this is a very emotive environment and you will need to be a calm and supportive presence for our clients.

Benefits

• 5 weeks holiday + bank holidays + Birthday Leave
• Career progression opportunities
• Staff discount schemes
• Life Assurance
• Enhanced sickness pay
• Enhanced equal family leave
• E-car salary sacrifice scheme
• Employer contribution pension scheme
• Recruitment referral reward scheme
• Wellness program including:
• Employee assistance program
• Eyecare voucher scheme
• Free annual Flu jab
• Cycle to work scheme

About us

The Warren House Veterinary Surgery first opened in 1982 at the Rochester site. Since starting the business, it has continually grown and is now a group of four small animal practices based in the Medway Towns.

Some of our associates have been with the company since it opened over 40 years ago!

Currently, we have 8 Vets on the team, 15 RVNs, 3 VCA's and 12 Client Care team members across the group to help meet the needs to our customers. Our teams work across the whole group supporting each other fully. We also have two administrators who take care of some of the finances for the company.

Our Practice strives to deliver a very high standard of care to our clients and their pets and to deliver exceptional customer service.

Please click 'apply' at the top of the screen to submit an application.

Or, If you have any questions about this role, please reach out to Stephanie at [email protected]

At Linnaeus, we are committed to supporting all our associates' physical and mental health. We have an amazing team of Mental Health First Aiders (MHFA) across our practices and central support office in addition to a confidential Employee Assistance Programme which is available for everyone.

Salary Value: £24,045.00 per annum;

Salary Description: full-time equivalent;

We are proud to be Linnaeus, part of Mars.

Linnaeus is a forward-thinking group of highly respected primary care and specialist referral practices in the UK and Ireland. Being family owned and part of Mars Veterinary Health, the largest veterinary company in the world, allows us to focus on advancing the veterinary profession to provide industry-leading pet care and unique career opportunities for our people.

Why Linnaeus?

-    We pride ourselves in offering high-quality excellence of service and clinical care for our clients and their pets

-    We lead on sustainability and collectively drive positive change for people, pets and the planet

-    We prioritise your mental health and wellbeing – valuing equity, diversity and inclusion

-    We support your personal and professional development with best-in-class career frameworks and training programmes. We will empower and support you to grow your career from day one.

We team up within our Mars family in partnership for a stronger future.

Linnaeus is an equal-opportunity employer, and all qualified applicants will receive consideration for employment. We treat each other fairly and equitably and we are committed to fostering a culture that is inclusive and diverse for all our Associates.

At Linnaeus, A BETTER WORLD FOR PETS starts with a better world for our people.

If you would like to apply for this role, please click the ‘Apply’ button or for more information or please reach out directly to our Talent Acquisition team at [email protected]