The Reconciliation & Proofing Lead Analyst is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.

Responsibilities:

• Business analysis, requirements facilitation, business process mapping leveraging one of the existing common methodologies and tools in Trustee

• Preparation & analysis of proposed system changes, gathering consensus between business requirements and technology deliverables to assure smooth projects implementation

• Maintenance and troubleshooting of applications use in power user model in Trustee

• Supporting the business with unusual/non-standard situations demanding broad operational knowledge and experience

• Critical Thinking by logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems

• Analysis, identification and reporting of gaps and risks within the processes

• Active collaboration with the internal partners and external clients with regards to the projects ran in Trustee

• Regular providing status of projects & initiatives progress, next steps, accomplishments or escalation issues

Key skills and experience:

• Min. 4 years of the experience in developer/power user/application support/business analysis role is a must.

• Process modelling & automation will be advantage

• Advanced level of English language

• Experience with designing new tools, application maintenance or business process mapping

• Experience in compliance monitoring business support function will be advantage

• Previous experience in CRIMS, RPA, ETL, Appian, Xceptor will be a strong advantage

• Supporting skills development and knowledge sharing of other team members

• Critical Thinking by logic and reasoning usage to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems

• Expert in VBA EXCEL, VBA MS ACCESS, SQL, C#,VB.Net, Alternatively expert in currently utilized ETL or in SQL will be strong advantage

• Ability to review, discuss, set direction for IT units to recognize the business needs appropriately to enable strategic development aligned with appropriate technology in line with modern market solutions

• Ability to recognize and interpret the impact of changes in IT world on the Fiduciary business

• Continuous monitoring of IT market trends and new technologies

We Offer:

• Competitive salary; annual salary review; discretionary annual performance bonus

• A challenging work environment where you can collaborate with global teams & clients to contribute to critical banking applications

• A great environment for learning new technology and tools

• Competitive social benefits (medical care, multisport, life insurance, attractive pension plan, holiday allowance, flexible working schedule, EAP - employee assistance program and other)

• Working in a friendly, dynamic, supportive and diverse environment – including multiple affinity and social networks & voluntary activities to engage with

• Structured onboarding process and extensive training offering (e.g. including Udemy, Degreed)

• Opportunity to have an influence on the way you perform your tasks - our teams are constantly looking for new and better ways and we encourage all improvement ideas

#LI-KK1

------------------------------------------------------

Job Family Group:

Operations - Transaction Services

------------------------------------------------------

Job Family:

Reconciliation and Proofing

------------------------------------------------------

Time Type:

Full time

------------------------------------------------------

Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View the "EEO is the Law" poster. View the EEO is the Law Supplement.

View the EEO Policy Statement.

View the Pay Transparency Posting