Application Support Engineer

Posted:
9/5/2024, 6:04:13 AM

Location(s):
Bengaluru, Karnataka, India ⋅ Karnataka, India ⋅ Haryana, India ⋅ Gurugram, Haryana, India

Experience Level(s):
Expert or higher ⋅ Mid Level

Field(s):
IT & Security

Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Software License Management
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : Graduate with 15 years of education

Summary: As an Application Support Engineer, you will act as software detectives, providing a dynamic service identifying and solving issues within multiple components of critical business systems. You will play a crucial role in ensuring the smooth functioning of software applications and providing technical support to end-users. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work-related problems. - Collaborate with cross-functional teams to troubleshoot and resolve application issues. - Monitor and maintain the performance of software applications. - Investigate and diagnose software defects and provide timely resolutions. - Document and communicate technical issues and solutions to stakeholders. - Participate in the development and implementation of software enhancements and upgrades. Professional & Technical Skills: - Must To Have Skills: Proficiency in Software License Management. - Strong understanding of software licensing principles and practices. - Experience in managing software licenses and ensuring compliance. - Good To Have Skills: Experience with software asset management tools. - Familiarity with software license agreements and contracts. - Knowledge of software license optimization strategies. Additional Information: - The candidate should have a minimum of 3 years of experience in Software License Management. - This position is based at our Bengaluru office. - A Graduate with 15 years of education is required.

Graduate with 15 years of education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with 750,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com

Equal Employment Opportunity Statement


All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.

Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process.

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Accenture

Website: https://accenture.com/

Headquarter Location: Dublin, Dublin, Ireland

Employee Count: 10001+

Year Founded: 1989

IPO Status: Public

Last Funding Type: Grant

Industries: Business Information Systems ⋅ Construction ⋅ Consulting ⋅ Information Services ⋅ Information Technology ⋅ Infrastructure ⋅ Management Consulting ⋅ Outsourcing