Senior Manager, Cloud Operations

Posted:
12/4/2024, 7:02:32 PM

Location(s):
Karnataka, India

Experience Level(s):
Senior

Field(s):
DevOps & Infrastructure ⋅ Software Engineering

Workplace Type:
Hybrid

About Saviynt:
Saviynt empowers organizations to secure and manage access to their critical assets in today's dynamic digital landscape. Our Enterprise Identity Cloud provides unparalleled visibility, control, and intelligence, enabling businesses to mitigate cyber risks while ensuring employees have the right access at the right time.

The Role:
Reporting to the Senior Director of Platform Support, you will:
Lead and mentor a team of Platform Support engineers.
Troubleshoot platform issues and identify root causes.
Drive operational excellence by implementing and improving processes and procedures.
Collaborate effectively with regional support teams, Cloud Engineering, and Product Engineering teams.
Ensure adherence to customer SLAs and KPIs.
Monitor system stability, performance, and availability.
Contribute to continuous improvement initiatives.

Saviynt

Website: http://www.saviynt.com/

Headquarter Location: El Segundo, California, United States

Employee Count: 501-1000

Year Founded: 2010

IPO Status: Private

Last Funding Type: Debt Financing

Industries: Cloud Data Services ⋅ Cyber Security ⋅ Enterprise Software ⋅ Information Technology