Special Investigation Unit Specialist

Posted:
9/4/2024, 7:33:03 AM

Location(s):
New Hampshire, United States ⋅ Exeter, New Hampshire, United States

Experience Level(s):
Mid Level ⋅ Senior

Field(s):
Customer Success & Support

The SIU Specialist primary responsibility is to assist SIU investigators and claim adjusters with the investigation of claims, in a support capacity, with specialization in complex claims and medical provider inquiries.  

What will be my duties and responsibilities in this job?

  • Conducts background check on investigations
  • Conducts social media checks
  • Provides investigative support to SIU Investigators as needed
  • Acts as liaison with other carriers for immunity requests
  • Prepares documentation with the applicable Immunity and/or Arson statute to request information from other carriers
  • Prepares claim files to provide to the National Insurance Crime Bureau or Department of Insurance
  • Assist with various SIU Projects which requires a review of claim files and compilation and data analysis.
  • Data entry on SIU/Subrogation claim files as needed
  • Supports vendor vetting program and maintains approved vendor database
  • Conducts Medical Provider and Clinic reviews/backgrounds
  • Provides summary of medical records review

What are the requirements need for this position?

  • 1+ years’ insurance experience and/or adjuster’s license or research field work experience
  • 5 + years’ experience with MS Office products
  • 5 + years’ Customer Service experience
  • Proficient in knowledge of insurance claims handling processes preferred
  • Excellent communication skills
  • Computer proficiency and good typing skills
  • Strong organizational and prioritization skills
  • Ability to work both independently and in a team environment
  • Ability to multi-task
  • Ability to manage sensitive information and confidential information
  • Bilingual a plus

Pay Range:

$16.57 - $26.51

Any posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position.

Expected application deadline is

08/16/2024

If date is blank then this is a pipeline requisition, and we will continue to collect applications on an ongoing basis.

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

For U.S. benefit information, visit myassurantbenefits.com. For benefit information outside the U.S., please speak with your recruiter.

What’s the culture like at Assurant?
Our unique culture is a big reason why talented people choose Assurant. Named a Best/Great Place to Work in 13 countries and awarded the Fortune America’s Most Innovative Companies recognition in 2023, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our culture The Assurant Way.

Company Overview
Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world’s leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products.

Equal Opportunity Statement
Assurant is an Equal Employment Opportunity employer and does not use or consider race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by federal, state, or local law in employment decisions.

Assurant

Website: https://assurant.com/

Headquarter Location: New York, New York, United States

Employee Count: 10001+

Year Founded: 1892

IPO Status: Public

Last Funding Type: Post-IPO Debt

Industries: Customer Service ⋅ Finance ⋅ Financial Services ⋅ Information Technology ⋅ Insurance