Comcast Campaign Operations Intern

Posted:
9/12/2024, 5:24:21 AM

Location(s):
Pennsylvania, United States ⋅ Philadelphia, Pennsylvania, United States

Experience Level(s):
Internship

Field(s):
Operations & Logistics

Workplace Type:
On-site

Comcast brings together the best in media and technology. We drive innovation to create the world's best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

This job code is to be used for internships and co-ops. It is not to be used for temporary or contract workers.

Job Description

Program Overview  

Discover opportunities designed to set your career in motion! The Comcast internship/co-op program will help you cultivate meaningful relationships, develop strong interpersonal and business skills, gain exposure to the day-to-day operations of a Fortune 40 media and technology company, and receive mentorship opportunities to expand your professional network.  

This program immerses students into the daily operation of a contemporary media and technology company while working side-by-side with Comcast’s top innovators. The student becomes an integral part of the Comcast team working on creative, innovative, and thought-provoking projects within various business units. 

Organization & Team Overview 

Comcast’s EBI team works with functions across the enterprise to leverage data to drive business improvementsThe campaign operations team is at the core of leveraging consumer data to enable marketing communications that drive sales and improve customer experience. 

Campaign operations enables the 1:1 communications strategy for the Marketing team by connecting marketing assets to the target audiencesThese communications engage potential customers and existing customers, growing Comcast’s customer base. 

 

Role Description 

Join a fast-paced team that is transforming the way we communicate with customersAs a Campaign Operations intern, you’ll work with marketing to understand the strategy, identify the target audience, build a communications campaign and monitor the performance.   

What are some interesting problems the student will work on?  

In the role, you’ll gain hands on experience with customer communications and be part of the transformation into omni-channel communications 

Where can this student make an impact?  

You’ll be working with the best and brightest minds in Comcast building communication seen by millions of consumers.  Success in this role is characterized by a higher speed to market, with fewer customer-facing defects and high consumer engagement.   

Job Responsibilities 

Responsibilities include but are not limited to: 

  • Review and prioritize communication requests. 

  • Build outbound communications leverage Adobe Campaign communications platform and complete peer reviews of other campaigns 

  • Monitor volume for ongoing campaigns to detect and flag any volume anomalies 

  • Partner closely with analytics/reporting, testing, and marketing teams to drive performance of all marketing campaigns 

  • Work across multiple teams at HQ and various stakeholders to gather campaign requirements 

  • Consistent exercise of independent judgment and discretion in matters of significance. 

  • Other duties and responsibilities as assigned. 

 

Preferred Skills 

  • Strong attention to detail and ability to spot errors in email templates, links, and content before sending campaigns. 

  • Strong verbal and written communication skills for collaborating with team members and stakeholders. 

  • Ability to edit and troubleshoot email templates. 

  • Ability to manage multiple tasks and deadlines. 

  • Preferred Majors: Marketing, Communications, Computer Science, Business, Data Science 

Minimum Qualifications and Eligibility Requirements 

  • Currently pursuing a bachelor’s degree from a United States-based college or university  

  • Rising Junior or Rising Senior only (must have a graduation date between Winter 2025- Spring 2027)  

  • Returning to degree-program (for at least a semester) after the completion of the summer internship (meaning, student must be returning to school for Fall 2025 semester before graduating) 

  • Available to work 40 hours per week over the course of the summer program- June 2 through August 15, 2025 

  • Authorized to work in the United States with no current or future sponsorship needs 

  • Available to report in-person to the work location on the job posting (unless virtual offering) 

  • Comcast is an Affirmative Action/EEO employer M/F/D/V 

 

Compensation

Base Pay: $32.00

Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work.    Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus.  Additionally, Comcast provides best-in-class Benefits to eligible employees.  We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most.  That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary on our careers site for more details. 

The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.

Education

Certifications (if applicable)

Relative Work Experience

0-2 Years

Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.