You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

• This position will lead and manage the business enablement function for the Life & Health business. Drive business excellence initiatives, business process optimization, system enhancements, and change management efforts to optimize business operations and support business growth strategies.

Preferred skills

• Sound knowledge of life insurance products, agency compensation and operations, life operations, client experience and digital technologies.

• Proficient in spoken & written English and Chinese. Mandarin is an advantage.

• Proven experience in leading and driving process reengineering/improvement, and transformation initiatives within the life insurance / financial industry.

• Excellent leadership and communication skills to influence and inspire cross-functional teams and senior executives.

• Solid understanding of change management principles and methodologies, with the ability to effectively manage resistance to change and drive employee adoption.

• Strong business acumen and financial management skills, including the ability to analyze and interpret data, assess ROI, and make informed decisions.

Qualifications

• Bachelor's degree in business administration or a related field; advanced degree preferred.

Responsibilities

• Lead key initiatives to transform and improve agency operations through process optimization, technology enablement, and organizational change management.

• Oversee the agency compensation system revamp project from planning to implementation. Work closely with Agency Operations, Finance, and IT to develop and rollout the new system.

• Partner with business leaders across departments to understand pain points, identify opportunities for improvement, and drive process and technology solutions.

• Stay abreast of industry best practices. Evaluate new technologies and tools that can streamline workflows and empower employees.

• Develop strategies and roadmaps to enhance productivity, efficiency, and client experience through business enablement initiatives.

• Propose innovative solutions to address business gaps/drive Ease-of-doing business (EODB) activities.

• Develop and implement effective change management strategies.

• Establish performance metrics, KPIs, and measurement framework of strategic initiatives/projects.

  Track and evaluate the effectiveness of strategic initiatives/projects.

Job Category:

Business Analysis - Process

Posting End Date:

30/12/2024