Associate Team Lead/Team Lead - People Operations (HRBP Role) 

The Big Picture 

Sysco LABS is the Global In-House Center of Sysco Corporation (NYSE: SYY), the world’s largest foodservice company. Sysco ranks 56th in the Fortune 500 list and is the global leader in the trillion-dollar foodservice industry. 

Sysco employs over 75,000 associates, operates 337 smart distribution facilities worldwide, and has over 14,000 IoT-enabled trucks serving 730,000 customer locations. For fiscal year 2025 (ended June 29, 2025), the company generated sales exceeding $81.4 billion. 

Sysco LABS Sri Lanka delivers the technology that powers Sysco’s end-to-end operations, enabling sourcing, merchandising, storage, order placement, warehouse operations, delivery logistics, and even enhancing the in-restaurant dining experience of Sysco’s global customers. 

The Opportunity 

We are currently on the lookout for a Human Resource Business Partner at Associate Team Lead/Team Lead level to join our team. 

Responsibilities: 

• Designing and executing organizational development interventions to address opportunities and or challenges faced by business units 

• Functioning as a consultant to the management on HR-related issues, providing guidance and recommendations for effective solutions 

• Analyzing trends and metrics in partnership with the People Operations COEs to develop solutions, programs, and policies 

• Providing HR policy guidance and interpretation 

• Facilitating change management efforts related to organizational restructuring, mergers or process improvements 

• Handling complex employee relations matters, including investigations, conflict resolution and disciplinary actions 

• Providing coaching and support to managers on employee performance, development and retention strategies 

• Facilitating Associate connects with leaders and other collaborative stakeholders 

• Taking responsibility for the delivery of HR services associated with onboarding, 3-month reviews, probation confirmations, internal movements progressions and exits 

• Working closely with management and Associates to improve work relationships, build morale, and increase productivity and retention 

• Identifying training needs for business units and individual coaching needs 

• Participating in evaluation and monitoring of training programs to ensure success; following up to ensure training objectives are met 

• Providing training and support to managers on setting goals, conducting performance reviews, and delivering feedback 

• Driving talent assessment and succession planning initiatives to ensure the division has the right people in the right roles 

• Providing guidance and consultation to delivery leads and middle managers on Sysco’s talent management framework and processes (including CMP, identification and developing top tier talent) 

• Driving employee engagement and retention initiatives, engagement surveys and action plans 

• Taking co-accountability for driving DEI initiatives across the respective business units 

• Driving the spot recognition program 

• Maintaining in-depth knowledge of legal requirements related to day-to-day management of Associates, reducing legal risks and ensuring regulatory compliance; partnering with HR Operations as needed/required 

• Assisting international Associates (L1 and B1 Assignees) with HR-related matters (home base) 

• Leading/Supporting HR special projects and initiatives 

• Facilitating leadership trainings 

• Supporting offboarding processes and conducting exit interviews 

• Supporting inter-divisional movements and process improvements 

• Assisting and supporting the compensation and benefit process 

• Performing other related duties as assigned 

Requirements: 

• A Degree from a recognized foreign or local university 

• Understanding of local labor laws and practices 

• Should demonstrate emotional intelligence 

• 4 - 6 years’ experience in people management; experience in Business Partnering is preferred 

• Excellent people skills and the ability to negotiate with and manage stakeholders at diverse levels 

• Attention to detail, organizational skills and the ability to function in a fast-paced environment 

• Excellent written and spoken communication skills 

Benefits:  

• US dollar-linked compensation  

• Performance-based annual bonus  

• Performance rewards and recognition  

• Agile Benefits - special allowances for Health, Wellness & Academic purposes  

• Paid birthday leave  

• Team engagement allowance  

• Comprehensive Health & Life Insurance Cover - extendable to parents and in-laws  

• Overseas travel opportunities and exposure to client environments  

• Hybrid work arrangement  

Sysco LABS is an Equal Opportunity Employer.