The Applications Engineer is the key technical product liaison to customers for the assigned territory. The incumbent will analyze the needs of the customer and offer reasonable and efficient product design/development engineering solutions. The successful incumbent will be responsive to the customer; this will include coordination of product materials, manufacturing process, testing, prototyping, quality, project management, and troubleshooting for successful project development and release.

• Review orders and technical inquiries of Customers to recommend changes and proceed with order process for suitable hot runner system.

• Respond to technical queries by Customers and Sales representatives.

• Assess and analyze the applications for resin specifications, gate locations etc., and recommend simulation analysis as required for the project to ensure conclusive results then evaluate the results to suggest best solution to customers by providing the Technical Project Package (Report document);

• Assists in the development of the recommended and optimum solutions for the Customers.

• Review, recommend and approve any change requests for orders.

• Ensure that Customer standards are followed on designs and jobs where applicable

• Follow up the status of jobs through design and manufacturing with the help of administrative staff so that jobs are being carried out without any issues.

• Keep customers and sales representatives informed.

• Take part in technical review meetings, mold design reviews, as needed.

• Review technical data of application, integration of hot runner system and mold design to ensure successful application of hot runner system.

• Keep up to date with the latest technological developments and trends related to hot runners systems, CAD standards, hot halves and related components by attending training courses and industry meetings and reading specialist literature;

• Ensure compliance with Health and Safety program.

• Ensure ISO guidelines are followed for assigned unit;

Education Qualification and Experience: -

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The incumbent of this role must have a degree or Diploma in Engineering (Mechanical/Toll & Die), with minimum of four (4) years related experience and/or equivalent combination of education and experience.

Experience with 3D/2D design, SAP or an ERP is preferred. 

He individual should have an excellent record with Engineering, reading the any form of drawing, Sales Representatives and Manufacturing to help identify development opportunities and evaluate competitive products.  Previous experience as Process Engineer or Industrial Engineering would be an asset.  Previous experience with flow/thermal simulation as related to injection molding processes is strongly preferred.

A strong attention to detail, ability to work in a fast-paced environment and excellent organizational skills are required.  The incumbent must be capable of reading and interpreting documents such as process documentation, blueprints, operating and instructions and procedure manuals.  The ability to write routine reports and to communicate effectively with, management, and customers, is a must.

Who we are: 

Mold-Masters is a global leader in the plastics industry. We design, manufacture, distribute, sell and service highly engineered and customized plastic processing equipment and systems. Our hot runners, temperature controllers, auxiliary injection and co-injection systems are utilized by customers of all sizes in every industry, from small local manufacturers to large worldwide OEM manufacturers of the most widely recognized brands. Over the course of our 50+ year history, we've built our reputation on delivering the best performance through our broad range of innovative technologies that optimize production to enhance molded part quality, increase productivity and lower part cost. Unlock your operations' full potential with Mold-Masters. Mold-Masters is an Operating Company of Hillenbrand.

Hillenbrand (NYSE: HI) is a global industrial company that provides highly-engineered, mission-critical processing equipment and solutions to customers in over 100 countries around the world. Our portfolio is composed of leading industrial brands that serve large, attractive end markets, including durable plastics, food, and recycling. Guided by our Purpose — Shape What Matters For Tomorrow™ — we pursue excellence, collaboration, and innovation to consistently shape solutions that best serve our associates, customers, communities, and other stakeholders. To learn more, visit: www.Hillenbrand.com.

EEO: The policy of Hillenbrand Inc. is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity/expression or veteran status.  Additionally, Hillenbrand Inc. and our operating companies are committed to being an Equal Employment Opportunity (EEO) Employer and offers opportunities to all job seekers including individuals with disabilities.  If you need a reasonable accommodation to assist with your job search or application for employment, email us at [email protected] .  In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.  At Hillenbrand, everyone is welcome to apply and "Shape What Matters for Tomorrow".