Account Manager

Posted:
1/20/2026, 4:00:00 PM

Location(s):
Krung Thep Maha Nakhon, Thailand

Experience Level(s):
Expert or higher ⋅ Senior

Field(s):
Business & Strategy ⋅ Sales & Account Management

The key responsibilities include but are not limited to:

1. Strategic Sales and Business Development:

  • Proactively identify and convert high-potential opportunities within target segments, while nurturing and expanding existing customer relationships.
  • Own and drive a robust sales pipeline with accurate forecasting and disciplined opportunity management.
  • Lead the end-to-end sales process—from lead qualification to closure—ensuring a seamless and consultative customer experience.
  • Deliver compelling product presentations and demonstrations that represent the Interface brand and clearly articulate differentiated value and solution fit.
  • Lead commercial negotiations to craft mutually beneficial agreements that align with both customer needs and business goals.
  • Build strong engagement with procurement leaders, PMCs, and architects to influence specification and win project mandates.
  • Collaborate effectively with distributor teams and internal stakeholders to shape winning strategies for key pursuits.
  • Confidently manage complex RFPs and large-scale project bids with clarity and precision.

2. Key Account Management and Customer Advocacy:

  • Build strong partnerships with key accounts by positioning yourself as a trusted advisor and solutions partner.
  • Serve as the single point of contact, ensuring responsiveness, reliability, and continuity of engagement.

  • Conduct regular strategic account reviews to uncover new needs, elevate service delivery, and identify upselling/cross-selling potential.
  • Act as the voice of the customer internally gathering insights and influencing product development and service improvements.

3. Distribution Channel Enablement and Influence:

  • Provide strategic direction and hands-on support to Distributor Partners to amplify market reach and effectiveness.
  • Drive alignment through consistent product messaging, training, and capability-building for distributor sales teams.
  • Guide distributors in prioritizing high-impact opportunities and accounts, offering insights on customer needs and buying behavior.
  • Lead the planning and execution of impactful marketing engagements and specification activations within the design community.

4. Market Intelligence and Commercial Strategy Execution:

  • Stay ahead of market dynamics by continuously scanning competitive activity, industry shifts, and customer trends.
  • Translate market insights into actionable sales strategies that sharpen value positioning and differentiate our solutions.
  • Support strategic planning through a deep understanding of customer expectations and evolving industry needs.

5. Cross-Functional Collaboration and Stakeholder Alignment:

  • Act as a bridge between sales and internal functions—marketing, supply chain, sales and customer support—to ensure flawless execution of client deliverables.
  • Collaborate with global and regional counterparts to share market intelligence, best practices, and strategic learnings.
  • Participate in product and sales enablement initiatives, staying current on offerings and equipping yourself to lead in customer conversations.

6. Commercial Performance and Business Reporting:

  • Consistently achieve or exceed assigned revenue and profitability targets, contributing to the region’s growth ambitions.
  • Maintain disciplined documentation of customer engagements, project status, and pipeline health via CRM platforms.
  • Deliver structured performance reporting and insights to senior leadership, along with data-driven recommendations for course correction or acceleration leveraging Power BI reporting.