About Us
ZeroTier leads the world in next-generation connectivity and cybersecurity. Our platform provides highly secure, peer-to-peer virtual networks, relied upon by millions of users and businesses - from individual users and startups to mid-scale enterprises and Fortune 500 companies. We’re backed by awesome investors including Battery Ventures, Bonfire Ventures, and Anorak Ventures.
The Role
ZeroTier is seeking a Director of Pre-Sales Engineering & Customer Success to lead and scale our Customer Success function while serving as our founding pre-sales technical leader. This is a highly strategic, hands-on role responsible for ensuring customer success across a deeply technical product while directly supporting complex sales engagements in the near term.
This role will initially operate as a player-coach: owning Customer Success end-to-end, acting as the primary pre-sales technical resource for high-impact opportunities, and laying the foundation for a scalable Sales Engineering function. The Director will be budgeted to hire and build a dedicated Sales Engineer under them and will transition from day-to-day deal support to enablement, escalation, and team leadership as the organization scales.
Reporting to the SVP of Global Operations, this role has significant autonomy, executive visibility, and influence across Sales, Product, Engineering, and Operations. You will play a critical role in shaping how ZeroTier delivers value to customers, from first technical validation through long-term success and expansion.
More About ZeroTier
Founded in 2013 by Adam Ierymenko, ZeroTier’s mission is to make peer-to-peer networking with strong encryption so simple, secure, and intuitive that it becomes the default for the internet.
To do this ZeroTier simplifies complex networking across physical boundaries, unifying cloud and edge environments. Our network virtualization platform offers enterprise-grade software-defined networking for every device, service, and applications, whether at the edge or in the cloud. It's powerful enough for large businesses and defense applications, yet easy for individuals to use for tasks like gaming or remote access.
Our team is the best of the best, working diligently to solve the hard technical challenges underlying high-performance decentralized networking. We help our customers run networks free of handcuffs and endless minutiae. Come join us!
PLEASE NOTE: Individuals seeking employment at ZeroTier are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, or sexual orientation. Direct applicants ONLY. Any recruiter/3rd party submissions we receive will be considered a gift. Written CV’s and Cover Letters are encouraged. No calls please.