Location:

Dubai, Dubai Emirate, United Arab Emirates

Job ID:

R0060953

Date Posted:

2024-09-16

Company Name:

HITACHI ENERGY L.L.C

Profession (Job Category):

Engineering & Science

Job Schedule: 

Full time

Remote:

No

Job Description:

You as a Service Operation Manager - Digital & Service, Hub APMEA (Open) will be part of Hitachi Energy business based in Dubai, UAE. You will have the ownership of short to mid-term (1-3 years) execution of Digital & Service functional strategy and be the tactical guide for the Service Operations by driving implementation with optimization.

Your responsibilities:

• Responsible for the driving growth, monitoring, reviewing, analyzing and reporting of the market conditions as well as customer strategies with an eye on competitor activities.
• Ensuring the timely delivery of service sales and strategy.
• Implementing the agreed delivery and performance standards to ensure quality and customer satisfaction. Overseeing the day-to-day service operations, reviewing, and supervising the Service delivery and project execution
• Maintains a strong relationship with key customers, sales representatives, field service engineers to ensure sustainable growth with consistent productivity results.
• Collaborating on marketing and sales investments necessary to increase market penetration, as well as entering a new market segment whilst build customer awareness.
•  Living Hitachi Energy’s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.

Your background            

• A bachelor’s degree in electrical engineering along with business administration, or a related field is often preferred. Advanced degrees (such as an MBA) can be advantageous.
• Proficiency in both spoken & written English language is required.
• Relevant experience of 12 to 15 Years in operations execution of key projects, significant exposure in managing complex projects, preferably in the power industry or related sectors with Total Experience not exceeding 20 Years.