Join Xylem in the global mission to #LetsSolveWater! As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.

THE ROLE: The Site Reliability Engineer will be responsible application support, process improvement, automation, web and command line tool development. Incumbent will be part of a global team responsible for supporting our Flexnet Advanced Metering Infrastructure (AMI) Software as a Solution (SaaS) product. 

In this role, Site Reliability Engineer will work with Software Solutions to release, enhance and debug our AMI products and solutions, serve as a knowledge base and escalation point to Customer Support teams, remotely commission and maintain AMI solutions, develop and maintain our own support solutions and participate in an on-call rotation.

Come collaborate with a team of tech enthusiasts, who are passionate about using creative problem solving and automation to resolve very unique operational challenges!

We offer a full benefits package to include Flexible Time Off (FTO) for salaried positions, health, dental, vision, investment savings plan, and additional miscellaneous benefits.

Core Responsibilities:

• Knowledge and experience to develop, implement, and maintain technical processes and web/command line tools.

• Ability to lead efforts to constantly improve current processes via automation and simplification.

• Proactively drive solutions to prevent process failures.

• Solid analytical and debugging skills, strong software aptitude and creative ability, a rigorous approach to analyzing and resolving complex technical problems.

• Self-starter capable of taking initiative on all projects.

• Generate and maintain operational documentation; host internal training sessions.

• On call rotation.

• Participation in Xylem Watermark volunteer activities.

Qualifications:

• Bachelor Degree: Computer Science, Computer Engineering, Electrical Engineering or equivalent work experience.

• Experience: 5+ years in Software Development and/or Engineering fields.

• Operating systems: Linux (Red Hat/other), Windows (all flavors).

• Working knowledge of Docker, AWS, and Prometheus.

• Strong knowledge of a scripting language (Python, Perl, Bash, etc).

• Databases: MS SQL, Postgres.

• IP network and Linux networking tools.

• Excellent written & oral communication skills with peers, end-users and management.

• Self-motivated: ability to work under general supervision; receptive and supportive of team efforts.

Preferred Qualifications:

• Security: Knowledge of and experience with OpenVPN, Encryption, Firewalls, LDAP, Password Management.

• RF knowledge.

• Working experience with edge device management.

• Experience managing containers with Kubernetes.

• Mongo DB experience

Salary range:

$81,000.00 - $146,000.00

Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of diversity, equity and inclusion in driving innovation and allowing us to compete more effectively around the world.