Overview

Responsible for scheduling of field visits and communicating with patients, field staff, and other members of an interdisciplinary team to meet the goals and objectives of the department/agency. Works under moderate supervision.

Compensation Range:$20.98 - $26.23 Hourly

What We Provide

• Referral bonus opportunities     
• Generous paid time off (PTO), starting at 20 days of paid time off and 9 company holidays   
• Health insurance plan for you and your loved ones, Medical, Dental, Vision, Life and Disability    
• Employer-matched retirement saving funds   
• Personal and financial wellness programs    
• Pre-tax flexible spending accounts (FSAs) for healthcare and dependent care   
• Generous tuition reimbursement for qualifying degrees   
• Opportunities for professional growth and career advancement    
• Internal mobility, generous tuition reimbursement, CEU credits, and advancement opportunities.  

What You Will Do

• Manages daily and timely scheduling, rescheduling, cancelling, and confirming field visits, ensuring adequate coverage for all shifts for caregivers.
• Addresses scheduling conflicts and finds solutions that meet patient needs and complies with staffing policies.
• Utilizes daily visit report to identify visits to be scheduled.
• Records scheduled visits and maintains accurate record of patient information in the Electronic Medical Record (EMR) system.
• Processes completed/missed visits in the EMR system.
• Provides instructions to patients for visit preparation.
• Liaises and collaborates with interdisciplinary team to communicate scheduling changes in a timely manner.
• Supports and participates in quality improvement and other activities that support the achievement of the team’s goals.
• Participates in team meetings.
• Participates in special projects and performs other duties as assigned.

Qualifications

Education:

• High School Diploma or Equivalent, required
• Associate's Degree in Business or Medical Administration, preferred

Work Experience:

• Minimum 1 year in an administrative role, required
• Excellent verbal and written communication, required
• Computer skills, including Microsoft Office Suite (Word and Excel), required
• Discretion and the ability to handle confidential information, required
• Prior experience in a scheduling role within a healthcare setting, preferred
• Experience using scheduling software and electronic health records (EHRs), preferred
• Strong interpersonal skills for communicating with patients and staff, preferred
• Excellent time management skills, preferred
• Strong organizational and problem-solving skills, preferred