Posted:
7/28/2024, 5:00:00 PM
Location(s):
Georgia, United States ⋅ Alpharetta, Georgia, United States
Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior
Field(s):
Customer Success & Support
Description -
Technical Training Specialist Job Description
AMS HP Indigo is looking for a high energy, forward thinking, passionate, and customer centric individual to join our elite team of Technical Training Specialists in Alpharetta, GA to help further strengthen and expand our agility and capabilities.
The focus of this role will require very strong HP Indigo technical knowledge as delivery of HP Indigo S3 New Hire Training will be the predominant responsibility of the candidate.
This individual should be very self-motivated, able to problem solve, can be very flexible with travel, and willing to share fresh new ideas. This role will require an individual who can work on their own out in the field as well as part of a larger team and has excellent time management and prioritization skills.
Having a growth mindset, being bold, and willing to pilot new technologies and methodologies to provide the best customer experience is the expectation. Here at HP Indigo, we are always looking for new ways to better serve our customers and provide them with valuable training and the necessary knowledge and skills to be highly successful and achieve the highest growth potential.
Outgoing personality, positive attitude, experience in training delivery, and excellent communication skills are preferred.
Job expectations would include the delivery of both customer and HP Internal training, completing mandatory internal trainings on time, regular team collaboration with other members of the immediate team as well as global counterparts, and prompt attention to all other administrative tasks associated with the job function, such as expense reporting, follow-up reports, and closing calls in the system.
This individual will need to be capable of delivering HP internal service level training, customer L2 and L3 training, and/or value-added service visits on both Commercial and Labels and Packaging press platforms.
35% travel should be the expectation for this position.
Job Responsibilities Include:
Required skills:
Excellent communication ability – both spoken and written.
Additional desired skills:
Candidate would have to reside in the Alpharetta/Atlanta area.
Job -
ServicesSchedule -
Full timeShift -
No shift premium (United States of America)Travel -
25%Relocation -
YesEqual Opportunity Employer (EEO) -
HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).
Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.
If you’d like more information about HP’s EEO Policy or your EEO rights as an applicant under the law, please click here: Equal Employment Opportunity is the Law Equal Employment Opportunity is the Law – Supplement
Website: http://www.hp.com/
Headquarter Location: Palo Alto, California, United States
Employee Count: 10001+
Year Founded: 1939
IPO Status: Public
Last Funding Type: Post-IPO Equity
Industries: Computer ⋅ Consumer Electronics ⋅ Hardware ⋅ IT Infrastructure ⋅ Software