Exceed the expectations of our residential mortgage borrowers & business partners through superior service, simple processes, and effective communications.

We deliver on this mission by empowering our employees by encouraging and recognizing superior performance and innovative solutions, by promoting teamwork and divisional cooperation.
 

The Title Processor - Avenue is responsible for obtaining, reviewing, and validating all documentation necessary to support compliant real estate title transactions. This role ensures accuracy and completeness of public title records, tax certifications, attorney opinion letters, vesting, legal descriptions, liens, and judgments in accordance with local, state, and federal regulations.

The Title Processor - Avenue serves as a liaison between the Company and its clients, working with internal teams and outsourced partners to prepare, QC, and deliver title commitments, reports, and related documentation within established service level agreements (SLAs).

Essential Functions, Duties, and Responsibilities

• Title Processing & Documentation

• Obtain and research public title records, tax certifications, and attorney opinion letters.
• Review title search materials for vesting, requirements, and exceptions to be cleared at closing.
• Examine legal descriptions, liens, and judgments to ensure accuracy and compliance.
• Review tax certifications and attorney opinion letters for completeness and correctness.

• Client & Partner Coordination
  • Act as a liaison between the Company and external clients.
  • Work with outsourced partners to prepare and quality-control title commitments and property reports.
  • Prepare Closing Protection Letters (CPLs).
  • Verify correct underwriter selection and confirm accurate wiring instructions are published in the file.

• Compliance & Delivery

• Prepare Conditional Clear to Close (CTC) forms.
• Deliver all required title materials to clients, including Commitments, CPLs, Wiring Instructions, and Tax Certifications, in accordance with SLAs.
• Ensure all filings and documentation comply with applicable local, state, and federal regulations.

• Ability to effectively and accurately convey information to others.
• Performs related duties as assigned by management.

Qualifications and Education Requirements

• High school diploma or equivalent required
• 1+ year of title processing or relevant real estate/title industry experience preferred
• Excellent oral and written communication skills.
• Strong attention to detail.
• Ability to work independently and complete assignments within established guidelines.
• Proficiency with basic computer applications, including Windows, Microsoft Word, Excel, Outlook, and internet-based systems.

Skills, Abilities, and Knowledge

• Strong problem-solving and analytical skills.
• Ability to work in a fast-paced environment and manage multiple deadlines.
• Ability to perform under pressure while maintaining a positive attitude.
• Strong internal and external customer service orientation.
• Knowledge of standard title processing practices and procedures.
• Effective time management and organizational skills.

Work Environment and Physical Requirements

• Working on-site at assigned office location.
• Regular and punctual attendance adhering to schedule established by leadership.
• Sedentary work in a stationary position at a cubicle for prolonged periods of time.
• Constant repetitive motions required for operating a computer, such as typing and managing phone calls.
• Constantly communicating effectively verbally in English, including accurately exchanging information with others following identification of correct procedures.
• Ability to lift and carry light items (up to 25 lbs.).

Additional Information:

While this description is intended to be an accurate reflection of the position’s requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary.

All employees are required to have smart phones that meet Company security standards with the ability to install apps such as Okta Verify and Microsoft Authenticator. Employment will be contingent on this requirement.

Company Benefits:

Newrez is a great place to work but we are only as strong as our greatest asset, our employees, so we believe in rewarding them!

• Medical, dental, and vision insurance

• Health Savings Account with employer contribution

• 401(k) Retirement plan with employer match

• Paid Maternity Leave/Parental Bonding Leave

• Pet insurance

• Adoption Assistance

• Tuition reimbursement

• Employee Loan Program

• The Newrez Employee Emergency and Disaster Fund is a new program to support our team members

Newrez NOW:

• Our Corporate Social Responsibility program, Newrez NOW, empowers employees to become leaders in their communities through a robust program that includes volunteering, philanthropy, nonprofit grants, and more

• 1 Volunteer Time Off (VTO) day, company-paid volunteer day where all eligible employees may participate in a volunteer event with a nonprofit of their choice

• Employee Matching Gifts Program: We will match monetary employee donations to eligible non-profit organizations, dollar-for-dollar, up to $1,000 per employee

• Newrez Grants Program: Newrez hosts a giving portal where we provide employees an abundance of resources to search for an opportunity to donate their time or monetary contributions

Equal Employment Opportunity 
We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.

CA Privacy Policy

CA Notice at Collection