IT Manager - Digital Infrastructure Operations ANZ & ASEAN

Job Description

Your Job

You’re not the person who will settle for just any role. Neither are we. Because we’re out to create Better Care for a Better World, and that takes a certain kind of person and teams who care about making a difference. Here, you’ll bring your professional expertise, talent, and drive to building and managing our portfolio of iconic, ground-breaking brands. In this role, you’ll help us deliver better care for billions of people around the world. It starts with YOU. 

Role Overview & Primary Accountabilities:

The Regional Leader for DTS Digital Infrastructure & Operations (DIO) APAC is responsible for providing strategic leadership, governance, and end-to-end accountability for a portfolio of infrastructure products and services across the region. This role drives the vision, planning, execution, and lifecycle management of DIO offerings, ensuring alignment with global technology strategy and regional business priorities. The leader is accountable for delivering high-performing, scalable, and customer-centric solutions that enhance operational resilience and accelerate digital transformation across APAC. A critical component of this role is resource management excellence, ensuring optimal utilization of talent, budget, and capabilities to deliver sustained business value.

• Manages the IT infrastructure and resources required to plan for, develop, deliver and support IT services and products to meet the needs of a business Leads for a sub-region. Ensures that agreed service levels are met and all relevant procedures are adhered to.

• Partners with internal teams to engineer, build and deliver solutions and through reporting channels coordinates local/site support requests and services escalations.

• Develops and manages defined communication channel(s) and/or stakeholder groups, proactively seeking to identify potential demand, and assisting in the creation of the business case.

• Seeks out and tackles issues that will prevent the delivery of business benefits, facilitating open communication and discussion between stakeholders

• Advises and influences business clients and customers, at management level, regarding the delivery, costs, availability and functionality of services and systems.

• Works directly with Business resources to establish requirements for the implementation of changes in the business process.

• Develops an effective partnership with suppliers and customers.

• Sets targets, and ensures that service performance is monitored and maintained as defined within the agreed service level agreements, service level parameters or contracts

• Leads Continuous Improvement (CI) initiatives; consults and shares knowledge across org; full awareness of industry trends

About Us

Huggies®. Kotex®. Poise®. You already know our legendary brands—and so does the rest of the world. In fact, millions of people use Kimberly-Clark products every day. We know these amazing Kimberly-Clark products wouldn’t exist without talented professionals, like you.

At Kimberly-Clark, you’ll be part of the best team committed to driving innovation, growth, and impact. We’re founded on 151 years of market leadership, and we’re always looking for new and better ways to perform – so there’s your open door of opportunity. It’s all here for you at Kimberly-Clark.

Led by Purpose. Driven by You.

About You

You perform at the highest level possible, and you appreciate a performance culture fueled by authentic caring.  You want to be part of a company actively dedicated to sustainability, inclusion, wellbeing, and career development. You love what you do, especially when the work you do makes a difference. At Kimberly-Clark, we’re constantly exploring new ideas on how, when, and where we can best achieve results.

In one of our professional roles, you’ll focus on winning with consumers and the market, while putting safety, mutual respect, and human dignity at the center. To succeed in this role, you will need the following qualifications:

Essential Requirements

• Bachelor’s Degree in relevant discipline

• A Bachelor’s degree with 7 years of relevant experience with demonstrated skills or 9–11 or more years of applied experience with demonstrated skills

• Experience managing ITS Projects and/or Programs

• Experience with deploying and driving execution via performance measurement, benchmarking, and related visual management

Preferred Skills/Qualifications:

• Experience working in a global IT organization; preferred experience working in or supporting a business.

• Knowledge of business competitive landscape.

• Strong leadership and service delivery skills.

• Cultivates networking opportunities with peer organizations.

• Held prior accountabilities that required influencing leaders outside of administrative authority.

• Understands and is familiar with Infrastructure capability and delivery process(es).

• Verbal and written fluency in English is mandatory.

• Ability to work in a virtual team which may work across distance (remote), cultures and time zones, in a matrix with multiple reporting lines, and may extend outside the K-C organization including suppliers, partners and customers.

Total Benefits

Here are just a few of the benefits you’d enjoy working in this role for Kimberly-Clark. For a complete overview, see www.mykcbenefits.com.

To Be Considered
Click the Apply button and complete the online application process. A member of our recruiting team will review your application and follow up if you seem like a great fit for this role.

In the meantime, please check out the careers website.

No Relocation:

This role is available for local candidates already authorized to work in the role’s country only. Kimberly-Clark will not provide relocation support for this role.

Primary Location

Kuala Lumpur Office

Additional Locations

Worker Type

Employee

Worker Sub-Type

Regular

Time Type

Full time