We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM.

The Program Manager is primarily responsible for managing large IT projects across multiple workstreams and coordinating with in larger program timelines and objectives.  Experience creating project charters, defining, and managing scope, and tracking progress or milestones will be critical for the role. The Program Manager should also have a background coordinating with third-party vendors for system integrations, implementations, and rollouts. A PMP certification will be a ‘plus’ but is not required for consideration.

Responsibilities:

Project Planning

• Create and execute project/program plans. Revise as appropriate to meet changing needs and requirements.
• Facilitate definition of project/program scope and objectives.

Project Resourcing

• Engage resources that are required to deliver project/program and meet schedule, cost, and risk objectives.
• Ensure work estimates are valid, tracked, and managed.
• Manages and prioritizes workload of self/team and delegate where appropriate considering team member strengths and development needs.
• Motivate and empower effective work teams.

Managing Project

• Leverage project and program management best practices to track progress and drive results toward overall program objectives.
• Identify and manage program risks/issues. Recognize and determine the appropriate corrective action to ensure projects are delivered on time and within budget and scope.
• Consistently plan and monitor time, scope, resources, and budget.
• Provide strong project management skills for programs or large projects; ensures team is aware of the plan and deliverables.
• Builds relationships and foster collaboration to instill trust.

Project Delivery 

• Complete projects/programs effectively and efficiently while maintaining a high level of proficiency.
• Plan, lead, and provide oversight for driving multiple complex projects/programs to completion; identifies and resolves issues; monitors and addresses constraints/risks; anticipates and clearly communicates needs. • Create and maintain project/program documentation. 
• Partner with IT teams, business, and third-party vendors to continually make progress on project/program activities. 

Project Leadership

• Mentoring of other project managers
• Focus on continuous improvement of project/program delivery
• Partner with Portfolio Leaders and Product Owners to develop product/program strategy roadmap.

Education: (MUST NOTE REQUIRED OR PREFERRED)

• Bachelor’s degree or equivalent work experience.
• PMI certification (PMP, PMI-ACP) or other relevant Agile project management certifications (CSM, CSPO) is a 'plus'.

Technical/Soft Skills (MUST NOTE REQUIRED OR PREFERRED)

• Experience leading multiple large projects and programs with budgets over $200,000. 
• Experience delivering IT products and services.
• Solid understanding of IT Software Development Lifecycle (SDLC) and delivery methodologies (Scrum, Kanban, Disciplined Agile, SAFe).
• Strong verbal and written communication skills, ability to create effective documents and review them with key project stakeholders and multiple levels of the organization.
• Experience managing multiple projects/programs of moderate to high risk.
• Experience managing projects/programs utilizing Agile methodologies, including PI Planning.
• Strategic planning experience.
• Effective organization and time management skills.
• Strong attention to detail.
• Ability to work within multiple levels of the firm.
• Ability to deal with a variety of personalities.

Experience

• 8-10 years of project management experience.
• 4+ years of program management experience.
• 3-5 years of Agile experience.  
• Microsoft Office skills (Project, SharePoint, OneNote).

Leadership Skills

• Demonstrated ability to impact and influence a diverse population.
• Demonstrated ability to support, affect, and implement change.
• Experience interacting with and managing expectations of senior level management.

At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmus.com/careers/el-salvador.html.

RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the in the Salvadoran Army; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation. 

Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please send us an email at [email protected].