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• CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply here, apply internally through Workday.

• CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to Workday to complete the student application process. Please do not apply here, apply internally through Workday.

• If you are NOT a current employee or student, please click “Apply” and complete the application process for external applicants.

 

Approval of remote and hybrid work is not guaranteed regardless of work location. For additional information on remote work at Penn State, see Notice to Out of State Applicants.

 

JOB DESCRIPTION AND POSITION REQUIREMENTS

Penn State Beaver Housing and Food Services is seeking a dependable and proactive Hourly Supervisor to support daily operations in both residential and dining services. This role requires strong communication skills, attention to detail, and a commitment to providing excellent customer service to students, staff, and guests.

Job Duties

• Staff Coordination & Communication
  • Contact student employees who miss scheduled shifts.
  • Track call-outs and determine appropriate coverage solutions.
• Customer Service & Front-Line Support
  • Provide friendly and professional service to students and guests.
  • Ensure a welcoming and responsive environment in all service areas.
• Package & Inventory Management
  • Enter and distribute packages using eLiving.
  • Assist with weekly inventory tasks and ensure accurate reporting.
• Point of Sale (POS) Operations
  • Operate the register efficiently, resolving any customer concerns.
  • Process refunds and adjust menu items based on daily availability.
• Facilities & Safety Oversight
  • Monitor and track maintenance requests (“Fixits”) and collaborate with Housing staff to resolve issues.
  • Conduct regular walkthroughs of the residence halls.
  • Contact University Police in case of emergencies requiring immediate response.
  • Communicate with backup managers any accidents, major issues or emergencies.

Requirements and Qualifications

• Strong customer service and interpersonal skills.
• Ability to communicate clearly and professionally with students, staff, and guests.
• Comfortable using technology Point of Sales System and web applications.
• Ability to remain calm and act appropriately in emergency situations.
• Reliable, organized, and able to make decisions independently.

Schedule: Saturday's and varying other days

Compensation: The starting rate for this job is $15.00 per hour.

 

BACKGROUND CHECKS/CLEARANCES

Employment with the University will require successful completion of background check(s) in accordance with University policies.

 

 

 

CAMPUS SECURITY CRIME STATISTICS

The Pennsylvania State University is committed to and accountable for advancing equity, respect, and belonging. We embrace individual uniqueness, as well as a culture of belonging that supports equity initiatives, leverages the educational and institutional benefits of inclusion in society, and provides opportunities for engagement intended to help all members of the community thrive. We value belonging as a core strength and an essential element of the university’s teaching, research, and service mission.

 

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