Job Description:

Position Title: 2025 Donor and Museum Relations Intern - Spring

Position Type: Intern 

Division: Development

Department: Development

Reports to: Donor and Museum Relations Manager

Position Summary:

The Donor and Museum Relations Intern position with Crystal Bridges Museum of American Art and the Momentary is an integral part of the Development team. A donor-centered team, focused on establishing long-term sustainable funding for significant museum initiatives, the Donor and Museum Relations intern will: 

Work with the Donor and Museum Relations Manager ensure donors and membership experience by learning how to: 

• Create high-quality interactions with the organizations high level donors, 
• Foster long-term engagement and investment in the museum's mission of welcoming all. 
• Learn how to coordinate and oversee a highly detailed group tours program.  

• Learn and assist in coordinating high level donor events planning for the travel program, creating guest itineraries, scheduling tours, and other responsibilities. 
• Learn Crystal Bridges Museum of American Art and the Momentary’s museum collection 
• Learn CRM database system Tessitura 
• Connect with museum departments to learn how to facilitate museum collection tours. 
• Assist in creation of travel schedules that coincide with museum destinations of interest and offers special access opportunities to patrons. 
• Build internal and external relationships 
• Work with partnering institutions, auction houses, galleries, and supporters to assist in the coordination details for thoughtfully planned trips and experiences. 
• Attend site visits to destinations to ensure program standards, meeting with representatives from transportation companies, hotels, restaurants, and others as needed. 
• Learn and create itineraries that include related materials (i.e., biographies, maps, surveys, etc.) for the travel program. 
• If scheduled, attend Director's Receptions and sponsor events 
• Work closely with the Special Events and Culinary departments to ensure optimum quality. 
• Work closely with the Development team to create and implement stewardship and cultivation strategies for the purpose of increasing donor retention and development revenue. 

Qualifications:

• Willingness to learn creation and implementation of donor-centric stewardship and cultivation strategies. 
• College student, sophomore or above preferred but not required. Applicants that have graduated within the last 36-48 months are encouraged to apply.
• Excellent written, verbal, and interpersonal communication skills
• Experience in performing administrative work preferred
• Dependable, punctual, and ability and willingness to work a flexible schedule
• Must have strong writing and editing skills
• Must have confidence interacting with staff at a variety of levels, as well as donors
• Because intern may interact with sensitive personal information, a high level of professionalism and discretion are a must
• A background check is required

Timeline:

Intern selected by: December 2nd

Anticipated Start Date: February 3rd

Anticipated End Date: April 25th

Schedule:

Dates: See above

Hours: Undergraduate students (bachelor’s Level): Up to 20 hours a week;

Weekly schedule to be arranged with direct supervisor

To qualify for bachelor’s or master’s hours, you must be enrolled in an accredited program or have graduated from an accredited program within the last three years. Students will be required to submit a current schedule or official transcript.

Compensation:

Undergraduate Interns: $13.00 an hour

To qualify for bachelor’s or master’s compensation, you must be enrolled in an accredited program or have graduated from an accredited program within the last three years. Students will be required to submit a current schedule or official transcript.

Required Documents:

Cover Letter

Resume

Physical Demands and Work Environment:

The physical demands described here are representative of those that must be met by an intern to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Physical demands:  In the work environment described below, position requires work at a desk, utilizing a computer and a telephone for prolonged periods of time, good eye/hand coordination, bending and stretching for filing, and physical stamina to lift a minimum of 25 pounds to a height of at least three feet for file and materials storage as appropriate for the demands of the office. Visual acuity to review written materials is required for this job.
• Work environment:  Work will be performed in an office environment and museum spaces. The noise level in the museum work environment is usually low to moderate.

If the intern’s personal equipment is used, the museum accepts no liability for any damage caused to said equipment while being used for museum purposes, nor loss or corruption of electronic files on devices.

All offers of employment are contingent on your successful completion (where permitted by state law) of a confidentiality agreement and background check. In addition, you will need to provide proper identification verifying your eligibility to work in the United States on your first day of work. 

Crystal Bridges is an equal opportunity employer committed to building and maintaining a culturally diverse workplace that is free of discrimination and harassment of any kind. We encourage women, minorities, individuals with disabilities, and veterans to apply. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, veteran status, or any other status protected by the laws or regulations in the locations where we operate. 

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