Assistant Application Specialist

Posted:
7/12/2026, 8:59:59 PM

Location(s):
Shanghai, China

Experience Level(s):
Junior

Field(s):
Customer Success & Support ⋅ Sales & Account Management

Workplace Type:
On-site

Pay:
$80k–$124k/yr

Main Tasks

Duties and responsibilities include but are not limited to:

  • ­Provide external after-sales application training to customer in assigned regions to ensure value perception and customer satisfaction of CZ product. It will include post-install training on machine operation and follow-up in-depth training on clinical application for defined product.50%
  • ­Support pre-sale by advance demo 20%
  • ­Work closely with KOL , reference site and VIP customers in assigned regions to support on clinical study, product trial, training seminar, guru visit, and publication & presentation, etc. 15%
  • ­Support on market information, sales training, marketing activities and sales aids 15%
  • ­Perform other related duties and responsibilities as assigned

Requirements

Education

  • Bachelor degree in related disciplines and 2 years clinical working experience, major in ophthalmology is preferred or Master degree or above in related disciplines

Experience

  • 2+ years clinical experience

Other skills

  • English language skills: Proficient in writing, reading, listening and speaking
  • Quick learning
  • Willing to business trip frequently
  • Endure pressure
  • Requires strong interpersonal skills, good written and verbal communication necessary to effectively interact with all levels of internal and external customers.
  • Quickly and efficiently respond to inquiries and complaints
  • Communicate technically advanced subjects with customers on all levels
  • Incorporating new technologies and quickly transfer expertise
  • Assess situations / problems and logically and creatively finding solutions

Your ZEISS Recruiting Team

ZEISS

Website: https://www.zeiss.com/

Headquarter Location: Oberkochen, Baden-Wurttemberg, Germany

Employee Count: 10001+

Year Founded: 1846

IPO Status: Private

Industries: Hardware ⋅ Manufacturing ⋅ Photography

Visa Sponsorship: Sponsors work visas