Customer Success Associate (For Pooling)

Posted:
9/28/2025, 4:16:52 PM

Location(s):
Metro Manila, Philippines

Experience Level(s):
Junior ⋅ Mid Level

Field(s):
Customer Success & Support ⋅ Sales & Account Management

Workplace Type:
On-site

At Snappr, we make it effortless for businesses to access high-quality visual content at scale. As the world’s leading marketplace for photography, video, and editing, we connect top creators with brands that need to tell their stories through powerful visuals. By combining cutting-edge technology with a discerning eye for creativity, we help businesses grow through content that stands out.

Our culture is built on extreme ownership and peak performance. We are customer-obsessed, data-informed problem solvers who thrive on radical candor, embrace challenges by loving the dirt, and refuse mediocrity. We believe in accountability, humor, and diversity — and we’re united by a mission to help businesses tell better visual stories.

About the role:

As a Customer Success Associate, you will be challenged to provide amazing support to our customers and photographers worldwide. Your ability to solve concerns for both customers and photographers while delivering a seamless booking experience will fuel Snappr’s growth and make it possible for consumers and enterprise clients to access on-demand photography anywhere in the world. You’ll directly shape how our customers and creators connect. Your work will have a meaningful impact -  ensuring businesses everywhere can tell better visual stories.
About the team:

Snappr is the world’s largest on-demand marketplace for visual content. Our teams are entrepreneurial, collaborative, and impact-driven — solving complex customer challenges at a global scale. Every project you take on will contribute to how businesses tell their stories visually, helping us set the standard for visual content worldwide.

Snappr

Website: http://www.snappr.com/

Headquarter Location: San Francisco, California, United States

Employee Count: 51-100

Year Founded: 2017

IPO Status: Private

Last Funding Type: Series A

Industries: E-Commerce ⋅ Marketplace ⋅ Photo Editing ⋅ Photo Sharing ⋅ Photography ⋅ SaaS ⋅ Software