Are you looking for a supportive and collaborative workplace with great benefits and clear career development? You’ve come to the right place.

Why choose Manulife?

• Competitive Salary packages and performance bonuses
• Day 1 HMO + FREE coverage for your dependents (inclusive of same-sex partners)
• Retirement savings benefit
• Rewarding culture that values wellness and well-being
• Performance Bonus
• Global network of industry experts
• Extensive training resources

Pricing Specialist's primary role focuses on day-to-day processing of contract changes and updates, fee changes, revenue and discounts as well as preparing repricing letters for active contracts. The role also ensures the accuracy of these updates while meeting the agreed turn around time for each business unit that we support.

Roles and Responsibilities:

• In charge of processing contract changes and updates in Pricing Central, New Business, US Inforce, and Canada Group Retirement Solutions (GRS) business units.
• Responsible with the day-to-day processing of fee changes in Apollo and updating the required revenue and discounts in Salesforce.
• Prepares repricing letters for active contracts in Signature, Marketing and Enterprise, Inforce, and Canada GRS proposals and contracts.
• Ensures the accuracy of fee calculations using various pricing tools or models.
• Works closely with North America Business Unit, Account Executives, Client Account Representatives (CAR), Sales Support Specialists, Advisor Support, Plan Implementation Managers (PIM), and Fee Associates in handling requests coming from their respective queues.
• Responsible in ensuring service level agreement (SLA) for each business unit is met.

Qualifications (Knowledge/Skills/Competencies):

• Strong analytical skills and attention to details
• Possesses a strong sense of accountability and commitment to quality
• Excellent verbal and written communication skills: ability to succinctly engage with business partners and team members
• Strong capability to adhere to established procedures and protocols by reading and following process documents
• Salesforce and Apollo knowledge is an advantage but not required
• Basic computer skills particulary with MS Outlook and MS Excel
• Has no recent record of any performance and attendance issues nor any disciplinary actions received

Let's make every day better together. Learn about our opportunities at JOBS.MANULIFE.COM

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].

Hybrid