Posted:
12/4/2024, 7:40:27 AM
Location(s):
Lake Saint Louis, Missouri, United States ⋅ Saint Louis, California, United States ⋅ West Palm Beach, Florida, United States ⋅ Tucson, Arizona, United States ⋅ California, United States ⋅ Missouri, United States ⋅ Manteca, California, United States ⋅ St. Louis, Missouri, United States ⋅ Phoenix, Arizona, United States ⋅ Massachusetts, United States ⋅ Tampa, Florida, United States ⋅ Florida, United States ⋅ Boston, Massachusetts, United States ⋅ Fort Pierce, Florida, United States ⋅ Arizona, United States ⋅ La Verne, California, United States
Experience Level(s):
Junior
Field(s):
Customer Success & Support
Workplace Type:
Hybrid
At MTM, we are not just colleagues; we are collaborators on a shared mission; communities without barriers. We have exciting opportunities to join our growing team where your work has a direct impact on the communities we serve. Our company culture is one of innovation, collaboration, and growth. If you are passionate, driven, and ready to join a team where your work will directly transform and shape our industry, then we want to talk to you!
The Supervisor, Call Center (Access2Care) is responsible for managing and coaching our Customer Service staff. This includes day-to-day activities related to the operation of the Contact Center such as assessing performance, providing feedback and giving excellent customer service to internal and external customers. The Supervisor, Call Center (Assess2Care) leads and motivates through open communication to ensure the overall success of their staff and team.
Location: This position is hybrid/remote depending on the location
What you’ll do:
What you’ll need:
Experience, Education & Certifications:
Skills:
Even better if you have...
What’s in it for you:
Salary Min: $20.00/hr
Salary Max: $22.85/hr
This information reflects the base salary pay range for this job based on current national market data. Ranges may vary based on the job's location. We offer competitive pay that varies based on individual skills, experience, and other relevant factors. We encourage you to apply to positions that you are interested in and for which you believe you are qualified. To learn more, you are welcome to discuss this with us as you move through the selection process.
Equal Opportunity Employer: MTM is an equal opportunity employer. MTM considers qualified candidates with a criminal history in a manner consistent with the requirements of applicable local, State, and Federal law. If you are in need of accommodations, please contact MTM’s People & Culture.
#MTM
Website: https://capmetro.org/
Headquarter Location: Austin, Texas, United States
Employee Count: 251-500
Year Founded: 1985
IPO Status: Private
Industries: Public Transportation ⋅ Transportation