Systems Administrator 2 - Field Support

Posted:
8/23/2024, 1:43:38 PM

Location(s):
Maryland, United States

Experience Level(s):
Expert or higher ⋅ Mid Level ⋅ Senior

Field(s):
IT & Security

Workplace Type:
Remote

Systems Administrator 2 - Field Support

Job Category: Information Technology

Time Type: Full time

Minimum Clearance Required to Start: TS/SCI with Polygraph

Employee Type: Regular

Percentage of Travel Required: None

Type of Travel: None

* * *

CACI is hiring a Systems Administrator to support our customer in Annapolis Junction, MD!

What You’ll Get to Do

  • Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software

  • May coach and provide guidance to less-experienced professional

  • Applies basic diagnostic techniques to identify problems, investigate causes, and recommend solutions

  • Provides remote support access through desktop mirroring and other remote access applications for worldwide sites

  • Identify, investigate, resolve, and follow-up problems brought to the helpdesk by users of cloud infrastructure

  • Modifies, moves, and installs new equipment

  • Performs technical tasks and provides site support.

  • Performs integrity testing and interviews customers to gather information about problems

  • Will interface with our Tier 2 technical support team and our Availability Management team to escalate any issues that require additional assistance to resolve

  • Will perform Data Transfer Agent requests to transfer files between networks.

More About the Role

DoD 8570 IA Type: IAT Level 1     

CompTIA A+ CE

CompTIA Security+ CE                     

                                 

You’ll Bring These Qualifications

  • Clearance: Top/Secret Full Scope

  • HS/GED and 10 years experience OR Bachelors and 5 years experience

  • Application Support

  • Communication Skills

  • Creative Problem Solving

  • Lexmark Printer Troubleshooting

  • Microsoft Windows System Administration

  • Multifunction Devices

  • Remote Desktop Administration

These Qualifications Would Be Nice to Have

  • Hardware Installation

  • Installation Maintenance

  • Maintenance & Repair

  • Microsoft Software Applications

  • Microsoft Windows System Administration

  • Remote Desktop Administration

  • Technology Knowledge

  • Travel

What We Can Offer You:
- We’ve been named a Best Place to Work by the Washington Post.
- Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives.
- We offer competitive benefits and learning and development opportunities.
- We are mission-oriented and ever-vigilant in aligning our solutions with the nation’s highest priorities.
- For over 60 years, the principles of CACI’s unique, character-based culture have been the driving force behind our success.

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What You Can Expect:

 

A culture of integrity.

At CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation.

 

An environment of trust.

CACI takes pride in fostering a diverse and accessible culture where every individual feels supported to chart their own path. You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.

 

A focus on continuous growth.

Together, we will advance our nation's most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground — in your career and in our legacy.

 

Your potential is limitless. So is ours.

Learn more about CACI here.

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Pay Range: There are a host of factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives. We offer competitive compensation, benefits and learning and development opportunities. Our broad and competitive mix of benefits options is designed to support and protect employees and their families. At CACI, you will receive comprehensive benefits such as; healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more here.

The proposed salary range for this position is:

$66,100 - $135,600

CACI is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, disability, status as a protected veteran, or any other protected characteristic.