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About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

• Manage the involuntary and voluntary separation process with a focus on equal parts compliance and employee experience
• Coordinate, compile, and deliver documentation requests from our legal partners
• Primary point of contact for any employees with questions regarding their last day of employment
• Manage the work authorization program for The US, including vendor management, auditing for accuracy, and compliance checks
• Maintain a high level of confidentiality in accordance with Health Insurance Portability and Accountability Act (HIPAA) regulations
• Work in close partnership with the Recruitment and Payroll teams via cases
• Conduct audits of employee data in Workday
• Work collaboratively to ensure the greater team’s goals are met, stepping to take on additional tasks to get the job done
• Support standard and ad hoc reports, templates, dashboards, scorecards, and metrics
• Identify and lead continuous improvement initiatives to drive operational efficiencies company wide
• Assist in the training and on-boarding of new ES Workday Ops Analysts
• Mentor junior members of the Employee Data team
• Act as a point of contact for issues that arise in the absence of the team's manager

• Minimum of 3 years previous experience in human resources, owning the research and resolution for complex employee inquiries
• Previous experience resolving data issues within an HRIS - Workday preferred
• Ability to manage a high volume of employee cases
• Strong professional verbal and written communications
• Ability to effectively manage time, prioritize tasks, and work within deadlines
• Comfortable dealing with highly sensitive and confidential matters
• Excel proficiency - VLOOKUP, pivot tables, conditional formatting, etc.

• Formal process improvement training
• Prior experience as an HR Generalist
• Prior experience in a centralized HR department or shared services organization
• Experience with case management systems and Workday
• Experience working effectively in a virtual team environment

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.