About Us:

The United States has the poorest maternal and birth outcomes of all developed countries with the underserved, Black, Brown, Indigenous communities disproportionately affected. Cayaba Care is working to drastically change the experience of affected communities by reimagining how we deliver meaningful and compassionate care to expectant moms.

Cayaba Care’s mission is to improve pregnancy, birth and the postpartum journey for women and their families by reimagining how maternity care is delivered. Our team is focused on building trust-based engagement and wrap-around support for expectant moms at home, in person and virtually to ensure they have all the social support they need for a successful and joyful pregnancy journey. We help our members with care navigation, doula support, assistance with lactation, nutrition, housing, transportation and a wide range of other needs. We leverage technology to support our virtual engagement that allows us to meet all our moms where they are.

We ensure that our members have trusted sources for support, resources, and information throughout their pregnancy, delivery and well into postpartum. Cayaba Care does not replace the primary obstetrician or doctor’s relationships. Instead, we support expectant mothers with all other health-related social needs not typically available through their doctors’ offices. 

Our Values:

• Empathy is at the heart of everything we do. We must always center the experiences of the mothers and families we serve, as well as support and uplift one another.
• Collaboration is what makes us stronger. We achieve the greatest impact when we work together, share knowledge, and elevate each other’s strengths.
• Resilience reflects our ability to push through challenges, adapt in a fast-changing environment, and remain committed to our mission no matter the obstacles.
  

The Role:

We are seeking a compassionate and experienced part-time Registered Nurse (RN) to serve as a vital link between clinical care and community-based support for new mothers and their babies. In this role, you will act as a trusted clinical partner to the families we serve, providing guidance throughout the postpartum period. Your responsibilities will include, but not limited to, assessing the medical needs of both mother and baby following NICU discharge, addressing postpartum concerns, and collaborating with Cayaba Maternity Navigators to connect families with non-clinical resources and support.

This role will help shape how we serve the local Washington, D.C. community with additional wrap-around services, ensuring our care model meets the unique needs of families in Washington, D.C. This role will report to the Director of Care Operations. 

Work Hours: This is a part-time role. We expect candidates to be available a minimum of two days per week on Tuesdays and Thursdays, working between the hours of 9:00 AM - 5:00 PM.

Responsibilities:

Clinical Monitoring & Escalations

• Conduct in-home assessments for moms and infants within 48 hours of the infant’s discharge from the NICU
• Conduct telemedicine visits at set points in the postpartum period to identify unmanaged clinical needs and educate members on more complex clinical topics 
• Assess members that report Urgent Maternal Warning Signs or high blood pressure values, and help them navigate to the most appropriate care setting
• Review blood pressure and Edinburgh Postnatal Depression Scale (EPDS) values and follow-up on irregular values that have not already been escalated
• Serve as a clinical liaison between Cayaba Care and the member’s obstetrics provider or primary care physician, documenting visit summaries and escalating all unmanaged clinical needs reported to the Cayaba Care team 

Care Quality & Training Support

• Help train Maternity Navigators (MNs) on prenatal and postpartum topics to ensure every Cayaba Care member receives the same high-quality, evidence-based education
• Be a voice for the community, bringing insights from your experience working with mothers and families in D.C. to help shape Cayaba Care programs that truly meet their needs
• Foster proactive collaboration between Maternity Navigators and clinicians, including case discussions, knowledge sharing on health education and community resources as needed during care team huddles.

Qualifications:

• Active Registered Nurse (RN) license in Washington, D.C. and Maryland compact state license (BSN or MS preferred)
• Based in the Washington, D.C. area, with the ability to conduct in-person visits in Southwest and Southeast D.C.
• Minimum of 5 years of experience providing pregnancy and postpartum care in an outpatient pediatric, OB/GYN, maternal-fetal medicine, or similar ambulatory care setting
• Exceptional listening and communication skills, with a strong ability to deliver compassionate, empathetic, and culturally-informed care
• Proven problem-solver with excellent organizational skills and the ability to thrive in a flexible, fast-paced environment
• Comfort and experience building relationships with patients virtually
• Tech-savvy, with proficiency (or a willingness to quickly learn) platforms such as AthenaOne, Welkin, and MacOS for documentation and communication