Sales Support Representative

Posted:
10/30/2024, 5:00:00 PM

Location(s):
California, United States ⋅ Rancho Cordova, California, United States

Experience Level(s):
Junior ⋅ Mid Level

Field(s):
Customer Success & Support ⋅ Sales & Account Management

We begin with dreams. Dreams drive our motivation. Dreams are our future. The world's dreams, people's dreams, our dreams. Our passion creates ideas that make dreams come alive. Technology and products that were only dreams become reality.


All for dreams. Dreams challenge and the Nidec-Group will continue to meet the challenge. For the world's and people's tomorrows; the world's first, the world's best technologies and products; we will continue our part in creating a better society.

Job Summary

Our Company
Motion Control Engineering (MCE) has enjoyed a history of innovation, rapid growth, and success. One of the early pioneers in the development of non-proprietary elevator controls, MCE is now the largest and most successful independent elevator control manufacturer in the world. In 2012, MCE became part of Nidec Corporation which is the World’s leading manufacturer of motors ranging from small precision to Ultra-size Motors. MCE’s elevator control products move people daily in tens of thousands of buildings around the world. Some of the most notable and recognizable buildings include the Statue of Liberty, The Washington Monument, The US Capitol Building, The US Supreme Court Building. MCE’s elevator control products also exist in thousands of buildings in universities, hospitals, shopping malls, housing projects, office buildings, etc. MCE is also the leading company in Nidec’s Global Elevator Solutions Group which serves the markets outside North America.
The key to our success is our people, technology, and quality. MCE’s people have a variety of educational achievement levels and work experiences and represent a broad cultural diversity.
The opportunities you will find at MCE are limited only by your desire to grow and succeed.

Job Description

WHAT YOU’LL BE DOING

  • Field sales/technical support/part sales calls
  • Support sales representatives and managers
  • Create and adjust quotes
  • Send quotes to customers and follow up on the status of quotes
  • Process quotes into sales orders
    • Gather all required data, including purchase orders and data forms
  • Coordinate all shipments and follow up with customers with shipping information
  • Prepare/ship out sales documentation to customers
  • Run reports per manager’s request
  • File all documents/clean out old documents in file cabinets and electronic filing system
  • Close old jobs in SAP
  • Monitor inventory of all product data sheets and regulate orders as necessary

WHAT WE LIKE ABOUT YOU

  • 0-2 years of experience
  • Strong administration skills
  • Able to allocate time properly and effectively
  • Able to acquire, evaluate, interpret, and organize information
  • Good communication skills to interact with team members and customers
  • Able to perform a variety of tasks
  • Reflect a certain degree of creativity and latitude for problem solving and decision making
  • SAP a plus

Additional Job Details

WHAT WE’RE BRINGING TO THE TABLE

  • Competitive salary based on qualifications - $21 -$25 per hour
  • Paid Time Off (PTO) 
  • 10 Paid Holidays
  • 401(k) and company match
  • Short term and long-term disability insurance 
  • Medical, dental, and vision plans with options
  • Life insurance
  • Employee Assistance Plan
  • Flexible Spending Account (FSA)

Equal Employment Opportunity and Affirmative Action at Nidec
Nidec is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants receive consideration for employment without regard to their age, gender, gender identity, sexual orientation, race, color, genetic information, religious creed, national origin, physical or mental disability, protected veteran status, or any other characteristic protected by law. For more information regarding your (EEO) rights as an applicant, please visit the following website: http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf

No Soliciting

Nidec will not accept unsolicited resumes from individual recruiters or third party recruiting agencies in response to Nidec job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers. Pre-approval from the Nidec Talent Acquisition team is required before any external candidate can be submitted and such candidate must be submitted to the Nidec Talent Acquisition team.