This is where your work makes a difference.

At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond.

Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results.

Here, you will find more than just a job—you will find purpose and pride. 

The Billing Control Specialist is responsible for reviewing and processing the daily invoice disputes reported by customers or identified by cash collectors. Specific responsibilities include invoice problem resolution, customer issue resolution, and delivering a performance that meets or exceeds service level agreements and customer expectations.

What will you be doing?

• Ensuring that all issues resulting from billing errors are resolved promptly.

• Understanding customer profiles and their relative billing requirements.

• Developing a strong, solid understanding of the customer base and the company's organizational structure for effective issue resolution.

• Proving that all products and services have been billed according to the contract, and invoices and supporting documents have been submitted to the customer as per the agreed billing method (EDI, e-invoicing, Portal etc.)

• Entering notes into Get Paid and providing sufficient information and supporting documentation on the disputed status.

• Contacting internal owners for the resolution of Disputes that are not being resolved on a timely basis and collaborating with internal departments (Pricing, Customer Service, Sales, IT).

• Identifying repetitive issues and presenting those to the accurate owners and Billing GPO to facilitate root cause analysis and eradication.

• Supporting the process standardization and automation efforts to reduce redundancies and inefficiencies, together with training and process improvement efforts.

Who are we looking for?

• Finance professional with functional knowledge of the accounts receivable and dispute management processes.

• A strong analyst with excellent interpersonal skills, who can be diplomatic, flexible, and has a “can-do” demeanor.

• Bachelor's degree or equivalent experience in finance, Accounting, or a comparable level of practical experience.

• 2+ years’ experience in SSC or similar corporate role with a primary focus on billing, collections, or dispute management.

• Experience in Collections process improvements with knowledge of using C2C technology (JDE and Get Paid) and proficient user of Microsoft Office Suite.

• Experience in transitioning Billing/AR processes.

• Excellent customer interpersonal skills with high proficiency in speaking and writing in English and Spanish. Other European languages will be a plus.

What do we offer:

• 12-month fixed-term contract with the possibility of extension

• Additional off-day for your birthday.

• Competitive salary and recognition award program.

• Workplace culture is based on our values: partnership, speed, courage, and simplicity.

• Possibilities for development on a personal and professional level in one of the top-tier, global MedTech companies.

• A package of benefits including Private medical care (Lux Med), Life Insurance, and a Multisport card.

• PPE program with very attractive conditions for each employee after 3 months.

• Fully covered language courses (English or other languages, according to business needs).

• Co-financing of holidays and an additional 2 days off from work annually.

• Employee Stock Purchase Plan.

• Phenomenal Warsaw office location - Powiśle!

Baxter is committed to supporting the need for flexibility in the workplace. We do so through our flexible workplace policy, which includes 3 days a week onsite. This policy provides the benefits of connecting and collaborating in person in support of our Mission.

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform crucial job functions, and receive other benefits and privileges of employment. Please contact us to request an accommodation

Equal Employment Opportunity

Baxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

Reasonable Accommodations

Baxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.

Recruitment Fraud Notice

Baxter has discovered incidents of employment scams, where fraudulent parties pose as Baxter employees, recruiters, or other agents, and engage with online job seekers in an attempt to steal personal and/or financial information. To learn how you can protect yourself, review our Recruitment Fraud Notice.