HR Generalist

Posted:
2/2/2026, 5:12:46 AM

Location(s):
San Jose Province, Costa Rica ⋅ San José, San Jose Province, Costa Rica

Experience Level(s):
Junior ⋅ Mid Level ⋅ Senior

Field(s):
People & HR

Join a Team That’s Passionate About Making Lives Better!

At Bill Gosling Outsourcing, we believe that success starts with an amazing team. We are a global leader in outsourcing solutions, we focus on making lives better, one connection at a time. We provide tailored solutions to businesses around the globe, specializing in customer care, sales, and financial services. We’re looking for enthusiastic, driven individuals to join our dynamic work environment where fun meets results!

The HR Generalist will run the daily functions of the Human Resource (HR) department including employee relations, terminating, and enforcing company policies and practices. They will use Human Resources Information Systems to ensure all employee records are up-to-date and confidential and also act as the main point of contact for employees’ queries on HR-related topics.

What You'll Do:

Human Resources

  • Assist with the development, coordination and administration of various company programs to including policies/procedures/practices
  • Assist with addressing health and safety concerns and implementation of policy in ensuring the company complies with local provisions and reporting requirements
  • Ensure all relevant personnel information is recorded and up to date in the HRIS system and all other applicable systems
  • Ensure that all applicable employees receive necessary employment requirements as per company policy
  • Provide orientation training to new employees as required
  • Facilitates and provides guidance and recommendations in employee and labor relations meeting/administrative investigation and hearings.
  • Provides ongoing HR consultation and support to business units, as required
  • Partner with management to ensure the company and our employees understand our policies and country-specific guidelines.
  • Review, revise and update policies regularly to ensure alignment with global and local processes.
  • Facilitate employee engagement initiatives.
  • Champion company core values and other company programs
  • Other duties as assigned

Payroll (dependent on country)

  • Process all payroll aspects related to staff promotion, transfers, bonus, commission and wage transactions
  • Assist with employee, internal and external inquiries
  • Produce payroll based on Time & Attendance system input, normal periodic transactions and adhoc requests
  • Maintain withholding orders and remit
  • Produce remittances for government agencies Coordinate with payroll vendor regarding payroll processes (where applicable)
  • Assist with Year End process
  • Process terminations as per country specific legislation
  • Other payroll duties as assigned

Recruitment (dependent on country)

  • Hire new staff as determined through the Recruitment process
  • Interview, conduct reference checks, provide assessment requirements to potential candidates
  • Ensure all relevant personnel information is maintained within the Workday system
  • Ensure background checks are completed in line with company/ client/ legislative requirements
  • Extend offers of employment
  • Other recruitment duties as assigned

Education

College Diploma or University Degree, courses in Human Resources

Experience

Minimum one year experience in HR

Certificates, Licenses, & Registration:

There are no personal certification, licensing, or registration requirements for this job, but membership in a professional Human Resources organization (e.g. HRPAO or SHRM) is desirable.

Why Join Us?

  • Growth Opportunities: We believe in promoting from within and providing opportunities for career advancement.

  • Comprehensive Training: We offer extensive paid training to ensure you’re equipped for success.

  • Team-Oriented Culture: Work in a collaborative, supportive environment with peers who are passionate about what they do.

  • Diversity & Inclusion: We celebrate the unique perspectives and contributions of all our employees.

  • Fun Workplace: Join a vibrant team that knows how to have fun! From team engagement activities to social events, we foster a lively and inclusive work environment where you’ll build strong connections.

  • State-of-the-Art Offices: Work in our modern, well-equipped offices designed to enhance collaboration and productivity.  

  • Rewarding Work: Help businesses grow while making a real difference in people’s lives!

Get to Know Us Better! Follow us to get an insider view of our team in action, our values in motion, and a sneak peek into what makes us an awesome place to work!

 

Twitter & Instagram: bgocareers 

Facebook: Bill Gosling Outsourcing

LinkedIn: Bill Gosling Outsourcing

Website – https://www.billgosling.com/careers

 

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At Bill Gosling Outsourcing, we believe that diversity makes us stronger. We welcome applicants from all backgrounds and are committed to creating an inclusive and supportive workplace where everyone can thrive. Regardless of your race, gender, age, ability status, or any other characteristic, you are valued here. If you require accommodations at any stage of the hiring process, we are happy to work with you to ensure you have the support you need – just let us know.

 

Bill Gosling Outsourcing – Where your career thrives!

Bill Gosling Outsourcing Holding Corp

Website: https://billgosling.com/

Headquarter Location: Newmarket, Ontario, Canada

Employee Count: 5001-10000

Year Founded: 1955

IPO Status: Private

Last Funding Type: Private Equity

Industries: Accounting ⋅ Outsourcing