Application Deadline: May 18, 2026

What is the opportunity?

As a Senior Relationship Manager Global Business, you will manage a portfolio of Global Business clients and identify acquisition and expansion opportunities to increase volume and revenue growth.  You will use a mix of interpersonal skills (communication, presentation, negotiation, discretion) and business acumen to win new business and manage your portfolio of sophisticated clients requiring integrated solutions including everyday banking, complex borrowing, wealth management, payment, foreign exchange and cash management services.  You will also execute effective client discovery to identify target solutions for Global Business client’s in particular new accounts, credit cards and letters of credit. 

What will you do?

• Demonstrate to your client an understanding of Global Business which can take two forms as a joint venture or wholly owned subsidiary, engaging in international trade or investment
• Look for ways to differentiate the client experience with timely advice, relevant to the unique characteristics of a Global Business with integrated needs
• Ensure that client's contact information is updated on core banking systems at every client interaction to ensure timeliness and accuracy of their data to enable the delivery of an exceptional client experience as clients choose how they wish to interact with us
• Respond to your client requests quickly and reliably and take every opportunity to ensure that previously sold banking solutions continue to operate smoothly
• Nurture and grow long term profitable relationships, execute client relationship plans and pre-contact plan for successful client meetings
• Look for opportunities to add value including introducing Centers of Influence and delivering advice through Hearsay
• Use Corporate memory (documented details of client interactions, sales, referrals, pipeline opportunities) to prepare for client discovery and to enable continuity of client service
• Use your knowledge of the client to analyze and interpret client needs and to proactively offer relevant client solutions

What do you need to succeed?          

Must-have

• Bachelor's Degree in Banking or a related field
• 3 years’ experience in Banking Service and Operations

• Strong Customer Service and Sales Skills
• Excellent Interpersonal Skills
• High degree of accuracy and efficiency
• Self-Starter and Ability to multi-task

What’s in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program
• World-class training programs and career development opportunities
• The advantage of working with a dynamic, collaborative, and high performing team where initiative and hard work are recognized and rewarded
• Innovative mobile technology to ensure your success

Job Skills

Business Development, Coaching Others, Communication, Customer Acquisition Strategy, Customer Relationship Management (CRM) Strategies, Customer Value Management, Long Term Planning, Negotiation, Perseverance and Follow-Through, Sales Channels, Sales Forecasting

Additional Job Details

24 SHEDDEN ROAD:GEORGE TOWNGeorge TownCayman Islands37.5Full timePERSONAL & COMMERCIAL BANKINGRegularSalaried2026-04-302026-05-19

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.