Posted:
1/30/2026, 1:13:13 AM
Location(s):
Virginia, United States ⋅ Richmond, Virginia, United States
Experience Level(s):
Expert or higher ⋅ Senior
Field(s):
Operations & Logistics
Essential Job Statements
Establish a plan to address productivity, operational performance, staff retention and satisfaction across the key areas of the medical center.
Establish trust as a leader in key initiatives and strategies to continually improve the quality and level of services provided.
Create an environment that supports team member satisfaction and engagement, improved service and quality.
Operationalize the hospital mission of patient care by providing clinical and administrative leadership.
Collaborate with CHOR leadership to plan, implement and evaluate hospital goals, objectives and mission, emphasizing the interdisciplinary nature of patient care delivery. Assume a leadership role in the achievement of both short- and long-term goals.
Advocate for and create an inclusive culture that embraces diversity and equity. Increase clinician and provider alignment and engagement.
Assure standardized operational processes that are consistent with the health system.
Optimize the utilization and availability of resources, including people, capital and knowledge to achieve the objectives of the organization while scaling and standardizing services.
Provide input to staffing and resource planning in direct and indirect reporting departments as they affect operations of the facility.
Assist in managing costs by continually seeking data, identifying opportunities and taking action to eliminate non-value costs in conjunction with the health system leadership
Ensure that revenue goals, cost objectives, and market share targets are achieved in assigned facility. Assist in planning of new services that generate additional sources of profitable revenue.
Achieve budgetary goals established during budget approval process to include operational and service delivery goals; participate in preparation of budget projections providing adequate detail to support budget projections, monitor operational and salary reports for trends indicating when action is necessary to remain within budget projections, take effective action to address variances promptly, monitor annual budget and adequately explain and address budget variances.
Demonstrate a commitment to the mission of VCUHS as evidenced by performing other duties as assigned and/or participating in special projects in order to support the mission and vision of VCUHS. Provide assistance to team members. Accept alternate assignments as required
Patient Population: N/A
Employment Qualifications
Education Required: Bachelor’s degree in Business; Public health, health services management, public administration, or related field
Education Preferred: Master’s degree in Business; Public health, health services management, public administration, or related field
Licensing/ Certification
Licensure Required: N/A
Licensure Preferred: N/A
Certification Required: N/A
Certification Preferred: N/A
Minimum Qualifications
Years and Type of Experience Required: 10 years of progressive leadership experience
Years and Type of Experience Preferred: 12 years of leadership experience, including 7+ years in leadership role with significant business impact in a major academic medical center or large teaching hospital
Other Knowledge, Skills and Abilities Required: Ability to be available as needed to staff on all shifts, locations, etc. Ability to build solid relationships with physicians, clinicians, staff and community. Familiarity with all related healthcare concepts, practices, policies and procedures. Working experience and knowledge of DNV, HIPAA, Joint Commission, AAAHC and other healthcare governing bodies. Ability to demonstrate initiative, exercise good judgment and achieve results; and demonstrate success in building collaborative, high performing teams characterized by hands-on results orientation aligned with strategic plans and goals. Excellent written, oral, interpersonal, and presentation skills. Ability to effectively interact with senior management and board members and operate as an effective tactical as well as strategic thinker. Entrepreneurial team player who can multitask. Ability to manage and lead large organizations through periods of rapid numerous changes. Ability to read, write and speak effectively in English. Ability to exercise agility, influencing change based on demands of business. Ability to develop innovative approaches to deal with challenges. Ability to develop new and effective strategies through anticipating change in the market or through initiating new changes
Other Knowledge, Skills and Abilities Preferred: Academic medical center/health system experience
Working Conditions: Periods of high stress and fluctuating workloads may occur. General office environment. Required to car travel to off-site locations, occasionally in adverse weather conditions. May have periods of constant interruptions.
Physical Requirements
Physical Demands: Lifting/ Carrying (0-50 lbs.)
Work Position: Sitting, Walking, Standing
Additional Physical Requirements/ Hazards
Physical Requirements: Manual dexterity (eye/hand coordination), Hear alarms/telephone/tape recorder, Finger Dexterity, Acuity – far, Acuity – near
Hazards: Depth perception
Mental/Sensory – Emotional
Mental / Sensory: Strong Recall, Reasoning, Problem Solving, Hearing, Speak Clearly, Write Legibly, Reading, Logical Thinking
Emotional: Steady Pace, Able to Handle Multiple Priorities, Able to Adapt to Frequent Change
EEO Employer/Disabled/Protected Veteran/41 CFR 60-1.4.
Website: https://vcuhealth.org/
Headquarter Location: Richmond, Virginia, United States
Employee Count: 10001+
Year Founded: 1838
IPO Status: Private