Job Description

The AP/EHS Manager – AP Operations is responsible for driving strategic programs and process initiatives that enhance sales performance, profitability, and customer experience focused on Productivity, Inventory Management, Investigations and Safety. 

The AP/EHS Manager – AP Operations will guide cross‑functional project teams by setting direction, managing priorities, and overseeing schedules, scope, and financial plans. Additionally, the AP/EHS Manager – AP Operations will strengthen organizational alignment through clear communication with stakeholders at all levels and by delivering regular, insight‑driven updates to senior leadership.

This role will champion internal process improvements through analysis and shape recommendations for process and policy enhancements and influencing decision‑making across AP/EHS, Field, and Supply Chain leadership.

Essential Duties and Responsibilities:

• Lead cross‑functional programs and process initiatives that improve sales, profitability, customer experience, and asset protection.
• Manage project teams, schedules, scope, and financial forecasts to ensure timely and cost‑effective delivery.
• Facilitate communication among functional partners and provide regular status updates to leadership and stakeholders.
• Owns end‑to‑end process management, ensuring standards, documentation, execution, and continuous improvement are maintained.
• Drive internal process improvements, analyze operational data, and recommend policy or procedural changes.
• Collaborate closely with store support teams, field leadership, and all levels of management.
• Develop and implement change‑management strategies, communication plans, and training to support new and existing programs and initiatives.
• Promote a culture focused on sales, service, and profitability while modeling company standards.
• Oversee safety initiatives to ensure a safe and professional environment for associates, customers, and the community.
• Communicate store written policies within the assigned area of responsibility.
• Lead and develop a team members by providing coaching, feedback, and regular performance evaluations.

Knowledge, Skills and Abilities:

• Advanced skill in Microsoft Office Professional Series (Excel, Word, Access, PowerPoint and Outlook).
• Knowledge of basic project management tools, methods and best practices.
• Strong organizational skills and attention to detail.
• Solid understanding of business mathematics and basic project accounting principles.
• Proven experience handling multiple assignments and using strong prioritization skills; ability to work in high-expectation situations providing leadership and collaboration to deliver solutions.
• Advanced critical thinking and negotiation skills; ability to make recommendations.
• Strong interpersonal, collaboration and communication skills; ability to effectively present information across all levels of the organization; and cultivate relationships with internal and external customers to achieve business objectives.
• Relies on extensive experience and judgment to plan and accomplish goals. Familiar with a variety of business related concepts, practices and procedures.

Recommended Experience / Training:

• Experience in Asset Protection, Loss Prevention, Safety or related fields.
• Bachelor’s degree and 5-7 years relevant experience; or equivalent combination of education and experience
• 3 years store experience. Good understanding of APEX/Exploris and other applicable store computer systems.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class. We comply with all applicable federal, state, and local laws.

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