Posted:
10/23/2024, 3:20:22 PM
Location(s):
California, United States ⋅ San Francisco, California, United States
Experience Level(s):
Junior
Field(s):
Customer Success & Support ⋅ Sales & Account Management
Workplace Type:
Remote
Who we are is what we do.
Deel and our family of growing companies are made up of global teams dedicated to helping businesses hire anyone, anywhere, easily.
The team comprises over three thousand self-driven individuals spanning over 100 countries, and our unified yet diverse culture keeps us continually learning and innovating the platform and products for customers.
Companies should be able to hire the best talent anywhere in the world, so we are building the best platform to make that a reality. Our market-leading technology, expertise, and global team are crucial to the platform’s success. We deliver the best products and features in our space, enabling millions of jobs worldwide and connecting the global workforce with the best companies and opportunities.
Why should you be part of our success story?
A 30-mile hiring radius should no longer dictate how companies hire because exceptional talent lives everywhere. Deel sees a world without hiring borders and endless talent that pairs perfect candidates with great companies.
We offer global teams all the tools they need to hire, onboard, manage, pay, and scale at full speed. We aim to foster a diverse global economy by building a generational platform that seamlessly connects companies with talent worldwide.
After our successful Series D in 2021, we raised another $50M in 2023, doubling our valuation to $12B. There’s never been a more exciting time to join Deel — the international payroll and compliance market leader.
Responsibilities
Ensure client payments are received in a timely manner, escalate to CSM or Credit Control manager where appropriate
Chasing client payments via email & telephone
Credit checking clients credit worthiness
Building & maintaining strong relationships with clients
Respond to internal Jira tickets within the set SLA's
Respond to external ZenDesk tickets within the set SLA's
Liaising with: Customer Success, Legal, Finance & support teams
Meet or exceed monthly KPIs
Additional ad-hoc duties
Requirements
1 year experience within Finance or a start-up (nice to have)
Excellent organisational skills
Excellent communication skills
Strong Excel knowledge
Desire to work for a fast-paced startup and take on increasing levels of responsibility
Total Rewards
Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all.
Some things you’ll enjoy
Provided computer equipment tailored to your role
Stock grant opportunities dependent on your role, employment status and location
Additional perks and benefits based on your employment status and country
The flexibility of remote work, including WeWork access where available
At Deel, we’re an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics.
Unless otherwise agreed, we will communicate with job applicants using Deel-specific emails, which include @deel.com and other acquired company emails like @payspace.com and @paygroup.com. You can view the most up-to-date job listings at Deel by visiting our careers page.
Deel is an equal-opportunity employer and is committed to cultivating a diverse and inclusive workplace that reflects different abilities, backgrounds, beliefs, experiences, identities and perspectives.
Deel will provide accommodation on request throughout the recruitment, selection and assessment process for applicants with disabilities. If you require accommodation, please inform our Talent Acquisition Team at [email protected] of the nature of the accommodation that you may require, to ensure your equal participation.
Website: https://www.deel.com/
Headquarter Location: San Francisco, California, United States
Employee Count: 1001-5000
Year Founded: 2018
Last Funding Type: Secondary Market
Industries: Bookkeeping and Payroll ⋅ Financial Services ⋅ FinTech ⋅ Human Resources ⋅ Recruiting