Resource Manager

Posted:
9/26/2024, 5:00:00 PM

Experience Level(s):
Mid Level ⋅ Senior

Field(s):
Sales & Account Management

Workplace Type:
Remote

Job Requisition ID #

24WD82053

Position Overview

The Resource Manager is a trusted advisor and staffing partner to our business leaders. The Resource Manager is responsible for executing on all staffing processes, liaising, and providing advisory support on customer requests and inquiries, to ensure optimum project matches are made and utilization targets are achieved. This role is at the center of a dynamic and demanding environment and will work closely with project managers and functional leads globally to assign project resources, balance workloads, and adjust schedules and assignments as project timing shifts and/or new projects start. This requires critical thinking and creative solutions, as each staffing decision must be made in consideration of the business needs, project requirements and the development of our consultants.

Responsibilities

  • Collaborates with Project, Consulting and Customer Success Management team during and after sales process to understand the resource demand to develop project staffing plans

  • Works diligently to match the right consultants from a global resource pool to the right projects

  • Optimize utilization across the assigned Service Lines by making strategic staffing recommendations and decisions

  • Proactively identifies and resolves staffing conflicts to the satisfaction of all parties, which may include identifying creative staffing alternatives and negotiating with Project Managers and Consultants

  • Escalates sensitive or high-risk staffing situations to the Managers or Geo Director as appropriate.

  • Proactively reviews and analyzes staffing positions to provide meaningful insights on trends, forecast, opportunities for improvement, and areas of concern. Provides regular updates to management and executive leadership in a confident and influential manner

  • Advocates for teams and team members while managing the needs and expectations of stakeholders involved in projects

  • Supports Resource Managers in the geos in filling their open resource requests by proposing candidates and responding to requests for information promptly

  • Contributes to the ongoing improvement of the Global Resource Management Practice and leads related initiatives

  • Clearly communicates policies and procedures related to time tracking, work planning and skills capturing

  • Provides process governance that support the RM function such as forecasting, time entry and other internal indicators related to the capacity and capability of the team

Minimum Qualifications

  • 4+ years of experience as Resource Manager

  • Ability to interact, communicate and build relationships with all levels of leadership

  • Strong conflict resolution skills and the ability to negotiate and influence others in stressful and sensitive situations

  • Strong organizational and planning skills and the ability to handle multiple tasks in a fast-paced environment

  • Excellent time management skills and the ability to prioritize tasks

  • Ability to work both independently and collaboratively with teams

  • Strong attention to detail

Preferred Qualifications

  • RMCP - Certification as a plus

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Learn More

About Autodesk
Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.

We take great pride in our culture here at Autodesk – our Culture Code is at the core of everything we do. Our values and ways of working help our people thrive and realize their potential, which leads to even better outcomes for our customers.

When you’re an Autodesker, you can be your whole, authentic self and do meaningful work that helps build a better future for all. Ready to shape the world and your future? Join us!

Salary transparency

Salary is one part of Autodesk’s competitive compensation package. Offers are based on the candidate’s experience and geographic location. In addition to base salaries, we also have a significant emphasis on discretionary annual cash bonuses, commissions for sales roles, stock or long-term incentive cash grants, and a comprehensive benefits package.

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We take pride in cultivating a culture of belonging and an equitable workplace where everyone can thrive. Learn more here: https://www.autodesk.com/company/diversity-and-belonging

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