Diverse disciplines. Varied challenges. One unique opportunity.  

Employee Experience & Inclusion Lead

£58,000 - £62,000 plus benefits

Reports to: Head of Organisational Effectiveness

Directorate: Chief Operating Office

Contract: Permanent

Hours: Full time 35 hours per week

Location: Stratford, London Office-based with high flexibility (1-2 days per week in the office)

Closing date: 18 January 2026 23:55

How do I apply?

We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won’t be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you fairly and objectively.

Please let us know if there are any changes or adjustments that would make it easier for you to apply. Please contact [email protected]

Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.

Recruitment process: 1st round: Competency and technical based interview. 2nd round: Presentation and soft skills-based interview

Interview date:  Week of 26th January 2026

At Cancer Research UK, we exist to beat cancer.

Help us create a workplace where everyone can thrive.

At Cancer Research UK, we know that when people feel valued, included and supported, they can do their best work—and that’s how we’ll achieve our vision to bring forward the day all cancers are cured. As our Employee Experience and Inclusion Lead,

You'll bring a clear, analytical lens to colleague insight, turning signals into prioritised, evidence-based improvements that change how people experience work, to lift performance and help teams do their best work.

In a lively, collaborative setting, you’ll discover something new every day—whether it’s a fresh way to engage, a new connection, or a talent you never knew you had.

What will I be doing?

• Design the employee experience, inclusion and wellbeing framework—mapping key lifecycle and digital moments to clear standards, accessibility expectations and simple measures of success.
• Run a dynamic listening model—gathering feedback ethically from multiple sources and responding visibly to what matters most.
• Create practical tools for managers—partnering with Leadership & Talent to help teams build engagement, inclusion and wellbeing.
• Turn insights into action—supporting and coordinating action planning across the organisation so changes make a real difference.
• Champion inclusion and wellbeing—using insights to shape hiring, onboarding, development and performance processes, ensuring fairness and psychological safety.
• Drive the implementation of the people pillars for our EDI strategy—coordinating activity across HR and preparing clear updates and recommendations.
• Maintain a joined-up recognition approach—aligning everyday and formal recognition with our values, leadership behaviours and inclusion goals.
• Enable employee networks—providing oversight and support so they can deliver their purpose in alignment with wider organisational goals.
• Improve the digital employee experience—reducing friction in key journeys, setting inclusive accessibility requirements, collaborating with technology teams and tracking usage and sentiment to evidence improvement.
• Safeguard fairness and confidentiality—embedding ethical, inclusive practice in every decision and opportunity.
• And, of course, you’ll be committed to our mission to beat cancer sooner—bringing your expertise to help us create a workplace that reflects our values and ambition.

What are we looking for?

• A strong understanding of employee experience and inclusion at work design, including how to map key moments, spot friction points and apply the right tools to improve how people feel at work.
• Knowledge of behavioural science to shape habits, prompts and feedback that help managers build stronger, more engaged and inclusive teams.
• Experience designing fair and effective recognition systems, balancing formal and everyday approaches to boost inclusion and impact.
• Insight into how digital experiences affect people, and the ability to guide decisions that support accessibility, engagement and wellbeing.
• Proven ability to translate EDI strategy into action, turning inclusion goals into practical changes in policies, processes and everyday management.
• Understanding of how job design affects wellbeing, using principles such as clarity, autonomy and psychological safety to improve productivity and health.
• Confidence in facilitating sensitive conversations safely, supporting employee networks and wellbeing discussions with care.
• Skill in interpreting data and feedback, combining numbers and stories to guide decisions and demonstrate impact.
• Ability to drive change adoption, establishing new ways of working and demonstrating uptake and outcomes.
• Strong stakeholder influence and communication skills, including credibility with senior leaders and concise, decision-ready storytelling.
• A commitment to inclusive practice and accessibility, applying equity and psychological safety consistently across lifecycle and digital moments.

Our organisation values are designed to guide all that we do.

Bold: Act with ambition, courage and determination  

Credible: Act with rigour and professionalism   

Human: Act to have a positive impact on people  

Together: Act inclusively and collaboratively

We’re looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer.

If you’re interested in applying and excited about working with us but are unsure if you have the right skills and experience we’d still love to hear from you.

What will I gain?

We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals.

You can explore our benefits by visiting our careers web page.

For more information on this career opportunity please visit our website or contact us at [email protected].  

For more updates on our work and careers, follow us on: Linked In, Facebook, Instagram, X and YouTube.

Our vision is to create a charity where everyone feels like they belong, benefits from and participates in, the work we do. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented.

We want to see every candidate performing at their best throughout the job application process, interview process and whilst at work. We therefore ask you to inform us of any concerns you have or any adjustments you might need to enable this to happen. Please contact [email protected] or 020 3469 8400 as soon as possible. 

Unfortunately, we are unable to recruit anyone below the age of 18, so that we can protect young people from health & safety and safeguarding risks.