Posted:
8/29/2024, 5:42:25 AM
Location(s):
California, United States ⋅ San Francisco, California, United States
Experience Level(s):
Junior
Field(s):
IT & Security
At Merge, we revolutionize the way B2B companies integrate. Unfamiliar with the integration problem? The average company expects to spend hundreds of hours a year integrating with dozens or more vendors. Alignment between sales, partnerships, product management, design, engineering, and customer success (a lot, right?) is absolutely critical — and a major headache. Integrations are a to-do that goes on and on.
Our Unified API empowers developers to offer integrations with hundreds of platforms instantly. Now we’re hiring for you: an ambitious leader ready to help build, design, and support enterprise-grade software scaled to millions of users.
Technical Support Engineer at Merge
As a Technical Support Engineer, you will be responsible for providing high-quality support to our customers and prospects, including troubleshooting technical issues and assisting with integrating Merge into our customers' products. You’ll work closely with engineering and platform teams to debug issues, squash bugs, and prioritize customer requests. The ideal candidate will have a strong technical background with experience with APIs, excellent problem-solving, communication, and customer service skills. Your work as a Technical Support Engineer will be of high value and have a direct impact on the bottom line of Merge’s product offerings to our customers, with increased levels of internal and external visibility.
What you will do:
The ideal candidate will have:
Compensation:
Benefits:
Merge is an equal opportunity employer, and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other protected class.
Website: https://www.merge.dev/
Headquarter Location: San Francisco, California, United States
Employee Count: 51-100
Year Founded: 2020
IPO Status: Private
Last Funding Type: Series B
Industries: Data Integration ⋅ Developer APIs ⋅ Developer Platform ⋅ Developer Tools ⋅ SaaS