Returns Fallout Management

Description -

Job Summary
• This role is responsible for coordinating various aspects of the supply chain to ensure efficiency, cost-effectiveness, and timely delivery of goods and services across the company. The role collaborates with different departments to streamline processes, analyze data, and implement improvements to achieve organizational goals. The role helps in enhancing supply chain performance, reducing costs, and ensuring the satisfaction of customers and stakeholders.

Responsibilities
• Supports advanced and complex level transactional processes for special or non-typical assignments independently.
• Serves as a process expert within the supply chain, capable of pulling the data, identifying trends, and communicating the meaning behind the data to exempt-level employees, typically in a consultative manner.
• Identifies complex, special, or undocumented areas for process improvement and collaborates with exempt-level employees to develop recommendations.
• Addresses operational issues and improves the customer experience by collaborating with customer support teams.
• Utilizes technology and software tools to improve operational efficiency, such as implementing new software or automation solutions.
• Provides troubleshooting and problem-solving support for complex problems.
• Leads and coordinates daily work activities; responsible for overall shift output and timeline management
• Provides training and mentorship support and develops training/documentation materials.
• Monitors the execution of tasks performed by lower-level contributors.

Education & Experience Recommended
• High School Diploma/General Education Diploma (GED)/Higher Secondary education or commensurate work experience or demonstrated competence.
• Typically has 8+ years of related work experience, preferably in supply chain, operations, or a related field.

Preferred Certifications
• Certified Professional In Supply Management (Standards Organizations)

Knowledge & Skills
• Continuous Improvement Process
• Data Analysis
• Enterprise Resource Planning
• Finance
• Inventory Control
• Inventory Management
• Key Performance Indicators (KPIs)
• Lean Manufacturing
• Material Requirements Planning
• Materials Management
• Process Improvement
• Procurement
• Production Planning
• Purchasing
• SAP Applications
• Supply Chain
• Supply Chain Analysis
• Supply Chain Management
• Supply Chain Planning
• Warehousing

Cross-Org Skills
• Effective Communication
• Results Orientation
• Learning Agility
• Digital Fluency
• Customer Centricity

Impact & Scope
• Impacts multiple departments and leads large, cross-division functional teams or projects.

Complexity
• Works on assignments that are highly complex in nature where a strong degree of initiative and technical knowledge are required to resolve problems.

Disclaimer
• This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.
 

Job -

Supply Chain & Operations

Schedule -

Full time

Shift -

No shift premium (India)

Travel -

Relocation -

Equal Opportunity Employer (EEO) - 

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

If you’d like more information about HP’s EEO Policy or your EEO rights as an applicant under the law, please click here: Equal Employment Opportunity is the Law Equal Employment Opportunity is the Law – Supplement