Job Description:

Are you passionate about making a meaningful difference in people’s lives and helping the Health Care Operations organization meet the demands of an ever-evolving world? Do you enjoy creatively solving complex problems and implementing solutions that have measurable impact? Do you thrive in a fast-paced, collaborative team environment where you can be yourself, do your best work and encourage your colleagues to do the same? If so, we’d like to talk with you about an exciting opportunity to join our team!

The Team

The Strategy & Solution Services Team within Health Care Operations is responsible for the development and delivery of multifaceted Operational Readiness solutions that engage, support, educate, and inspire Health Care Operations associates and leaders. The Team is responsible for providing the tools and infrastructure for associates and leaders to thrive in an ever-evolving business with a keen focus on the introduction of new clients and new products & capabilities to the associate operating environment.  We are looking for a driven and intrinsically motivated individual who has experience making meaningful changes to and improving broad reaching, visible programs and who can build successful relationships with stakeholders at all levels of the organization to support the advancement of a strategic, robust program

The Expertise You Have

• B.A. or B.S. degree and 8+ years of business experience
• Demonstrated experience collaborating with cross-functional teams to develop new solutions and strategies.
• Strong personal track record of building relationships
• Extensive experience helping to drive projects/initiatives and working across Fidelity
• Coaching and people mentoring experience
• Skills to clarify and handle multiple concurrent and diverse activities
• Demonstrates a big picture understanding of the business, its interrelationships, and priorities.
• Result-Orientation: Strong work ethic; ability to manage competing priorities in a fast-faced environment.
• Consistently demonstrate a bias for action and results.
• Sound Judgment: Ability to process complexity and detail in a fast-paced / dynamic environment and independently arrive at appropriate decisions that balance our responsibilities to Fidelity, our clients and our associates.
• Expertise and experience with PowerBI, Jira, SQL, SharePoint, PowerApps suite of technology
• Foundational proficiency and familiarity with: Database management, Enterprise data standards

Note: Fidelity will not provide immigration sponsorship for this position.

The Skills You Bring

• Playing a key role one or more programs in support of HCO organizational objectives and associated key metrics
• Identifying & surfacing issues, risk areas or bottlenecks requiring discussion and resolution across the leadership team both within and outside Health Care Operations
• Solving problems within and across programs in support of organizational scorecard outcomes
• Collaborate with product owners, architects, and engineering teams to deliver business-critical solutions.
• Troubleshoot and drive resolution of production issues.

Company Overview

At Fidelity, we are focused on making our financial expertise broadly accessible and effective in helping people live the lives they want. We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates. We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences.  For information about working at Fidelity, visit Fidelitycareers.com

Fidelity Investments is an equal opportunity employer.

Certifications:

Category:

Program/Project Management

Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles.

Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.